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Colt Technology Services Group Limited

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Colt Technology Services Group Limited reviews about "communication"

62% positive business outlook

Reviews by job title

37 reviews
5.0
3 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Supportive Career Transitions: Starting in Service Delivery and moving to an Engineering role was made seamless thanks to Colt’s support. The company really encourages internal growth, making career development here feel natural and achievable. Open and Honest Communication: The managers at Colt are great at keeping communication lines open. I always feel comfortable discussing my ideas and concerns, which makes a big difference in feeling valued and understood at work. Fair and Motivating Appraisals: Performance reviews at Colt are thorough and constructive. The final rating discussions are fair, and the feedback has always been helpful. Fun Team Activities: I love the frequent team parties and social events. They’re not just fun, but they also help us bond as a team. These events make Colt a lively and enjoyable place to work. Flexible Work Options: This The flexibility helps me maintain a good work-life balance, The option to work from home full-time with the occasional office visit. Free Transport and Meals: One of the perks at Colt is the free transport and meal facility. It’s a great convenience and adds significant value to the overall work experience. I highly recommend Colt to anyone looking for a dynamic and supportive work environment.

Cons

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Colt Technology Services Group Limited Response
1y
Thank you for taking the time to give us your feedback. We appreciate hearing about your personal experience and are glad to learn that you enjoy working at Colt! We consider all feedback so that we can continually improve and provide amazing experiences to our employees.
5.0
11 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Below are some potential Pros about Work Culture, learning opportunities and Work-life balance at COLT Work Culture: 1. Collaborative Environment 2. Innovation Emphasis 3.Diversity and Inclusion Learning Opportunities: 1.Professional Development 2.Internal Mobility 3.Knowledge Sharing Work Culture: 1.Open Communication: 2.Respect and Collaboration 3.Recognition and Appreciation 4.Emphasis and Growth 5.Clear Values and Ethics 6. Team Unity Adaptibility Work-life balance: 1. Flexible Working arrangements 2.Remote Work Options. 3. Wellness Initiatives. Apart from above mentioned points, I believe, Cultivating a positive work Culture takes consistent effort and commitment from both leadership and employees. Its a shared responsibility to create environment where everyone can thrive and contribute their best.

Cons

There might or might not be cons (not sure of any) and if found, that can be managed and mitigated through thoughtful planning and clear communication between employer and employee.

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Colt Technology Services Group Limited Response
2y
Thank you for taking the time to give us your feedback. We appreciate hearing about your personal experience and are glad to learn that you enjoy working at Colt! We consider all feedback so that we can continually improve and provide amazing experiences to our employees.
5.0
26 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Exceptional Customer Service. Professional and Knowledgeable Staff. Trustworthy and Transparent communication.

Cons

Colt is performing exceptional still there are always opportunities for improvement and continued success on Occasional Delays of delivery, Smooth User Interface etc.

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Colt Technology Services Group Limited Response
2y
Thank you for taking the time to give us your feedback. We appreciate hearing about your personal experience and are glad to learn that you enjoy working at Colt! We consider all feedback so that we can continually improve and provide amazing experiences to our employees.
4.0
15 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Through Colt talent I was able to work on international commercials.

Cons

The communication between agents was often poor.

3.0
13 Aug 2024

Everyone wants to be a manager, no one wants to be accountable.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Independent working Great office location Work in a great team

Cons

Lack of ownership of processes and zero accountability. Trying to get information and support from leadership is like banging your head against the wall. No one can answer any questions regarding benefits etc, and available HR policies are all outdated. Lack of fairness & consistency globally. Top management have a crude and very condescending communication style which undermines employees. There is zero gender equality

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Colt Technology Services Group Limited Response
1y
Thank you for taking the time to give us your feedback. We’re sorry to hear that you have concerns about some aspects of your experience of working at Colt. If you wish to share more on the areas that impacted your experience, we would very much value a follow-up conversation with you which we can arrange on a confidential basis whenever convenient for you in order to better understand your feedback. Please contact feedback@colt.net if you would be open to this.
2.0
11 Oct 2025

Supportive team, poor transparency and career prospects

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Supportive and approachable direct manager - Collaborative and friendly team environment - I felt confident and secure in my role until the transition from Lumen to Colt - Annual bonuses were a nice benefit

Cons

- Compensation was significantly below industry standards - The company failed to take responsibility for a data breach affecting employees. Instead, they provided a third-party tool to check if our data had leaked on the dark web, which required entering additional sensitive information - Limited career growth opportunities — while internal transfers were possible, there were no senior roles available - Department structure lacked clarity and transparency - No confirmation on whether the department would remain or be made redundant following the migration (it's been two years since the transition to Colt) - All employees on fixed-term contracts were dismissed, with no option to transfer to other departments. Recruitment has been suspended - Entire departments were let go without proper communication to employees in other teams - The Polish office was closed, raising concerns about further layoffs

5.0
4 Oct 2023
Recommend
CEO approval
Business outlook

Pros

-Company understands work-life balance and actually respects it. -Provides regular communication, listen to and consider new ideas & continually encouraging growth. -Positive attitude and supportive nature of colleagues - Lots of opportunities to learn and grow -This is a place you can call home , many employees have been here a long time which allows deep integration into the business and the ability to create pathways to success for others. - Many fun activities that company conducts apart from daily work.

Cons

It's important -not to get hung up on what's wrong (if in case something is) , but to focus on what's happening is right in some or the other way, it will help one to grow or learn something.

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Colt Technology Services Group Limited Response
2y
Thank you for taking the time to give us your feedback. We appreciate hearing about your personal experience and are glad to learn that you enjoy working at Colt! We consider all feedback so that we can continually improve and provide amazing experiences to our employees.
4.0
1 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- Supportive team environment with knowledgeable colleagues who are always willing to help. - Exposure to a wide range of IT service operations tools and processes, which helped me grow technically and professionally. - Flexible working arrangements and a good work-life balance. - Clear communication from management, especially during major service transitions. - Inclusive company culture that actively supports LGBTQ+ rights, disability inclusion, and women in tech. - Regular and well-organized social events that help build team cohesion and morale.

Cons

- Pay can be on the lower side compared to industry standards for similar roles. - Limited upward mobility within the department unless you actively seek cross-functional opportunities. - Some legacy systems can slow down operational efficiency and require manual workarounds. - Training resources could be more structured for new joiners.

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Colt Technology Services Group Limited Response
8mo
Thank you for taking the time to give us your feedback. We’re sorry to hear that you have concerns about some aspects of your experience of working at Colt but delighted that your overall experience has been a positive one. We consider all feedback so that we can continually improve and provide amazing experiences to our employees.
5.0
9 Aug 2023

Great work life balance

Recommend
CEO approval
Business outlook

Pros

-Company understand work-life balance and actually respect that. -Company provide regular communication,listen to and consider new ideas,and continually encouraging growth,both personally and professionally.

Cons

-No company is perfect.While we grow,there are things that are evolving.

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Colt Technology Services Group Limited Response
2y
Thank you for taking the time to give us your feedback. We appreciate hearing about your personal experience and are glad to learn that you enjoy working at Colt! We consider all feedback so that we can continually improve and provide amazing experiences to our employees.
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