Concert Health Reviews

If I could give ZERO stars I would. I don’t even know where to begin with the many cons here, but let’s just say this - over the last couple of years, the company has had several company re-organizations and several rounds of lay offs - with the most recent one being yesterday where over 20+ wonderful employees were laid off unexpectedly. This type of lay off is absolutely shady and one of the most horrible ways a company can operate. This is the worst start up company I have ever worked for. Most of the employees still employed here are working out of a fear mentality and afraid they will lose their job at any point. Leadership is absolutely clueless and does not have anyone’s best interests at hearts, except for their bank accounts. It really is a shame because this company has potential to help so many people in the mental health space where it is so needed. They don’t realize that they themselves cause their own employees to struggle with mental health issues from the stress, constant changes, and fear they feel daily. Not to mention several rounds of layoffs. This company will likely sink soon if they don’t get their act together and start acting like a real, professional company. I would never recommend anyone to work here unless you like being underpaid, micromanaged, and working out of a fear based mentality.

I don't know what this was, but it is not what I had signed up for! In the beginning I loved working here my case load was manageable and I was able to provide individualized patient care. But right before I left, I struggled and had no help! Look at all the positive reviews from the higher ups vs the clinicians. The clinicians are unhappy. We have voiced our opinions several times and nothing changed for the better. This is a patient/clinician mill at its finest. This work feels illegal! It’s stressful and there’s no room for growth or real skills. They advertise 3 weeks PTO. But fail to mention that if you use that time off, your life will be chaotic upon returning to a hectic full schedule of rescheduled appointments. You will make up for the work you missed and then some. There is no getting ahead. You are expected to have a caseload of 90 patients and keep proper documentation. If you really care about your patients and want to provide them with the best individualized care, this is nearly impossible. Don't even think about using the bathroom or actually using your breaks/lunch. 99.9% of the time I worked through them. The engagement team will schedule your patients back to back with no time to take a breather or enter/transfer documentation correctly. You will be double documenting your notes and are expected to do so without error. When I had first started we were told we could ask for help but instead I was regularly dismissed and told to check the electronic employee guide for answers to questions. The patients think we are licensed therapists providing licensed therapy, we are NOT! The pay is not worth the stress you will endure. They paid me for 8 hours but I was logging in on the weekends, before my shift and staying later to even stay afloat. I'm talking 13-14 hour days y'all. They constantly sent out change memos and were changing things on a weekly basis that it is just too much to keep up with. The turnover rate is sooo high and they say they are asking the clinicians for their input but they are not taking anything into consideration. Literally in one ear and out the other. People are let go or quit on a regular basis.