Connect2Care Reviews

3.5

57% would recommend to a friend

(35 total reviews)

Kim & Nikki

65% approve of CEO

46% positive business outlook

Connect2Care has an employee rating of 3.5 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connect2Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

35 reviews
4.0
10 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Working from home. Lovely people you work with. Company events.

Cons

Large caseload, need to deliver functional skills, unachievable KPI

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Connect2Care Response
1w
Thank you for sharing your feedback. We're pleased to hear that you value the flexibility of working from home, the people you work with, and the opportunity to connect through company events. These are all important parts of the experience we aim to create. We also appreciate your honest reflections on caseload and KPIs. It's important to us that expectations are clear and achievable, and that workloads feel manageable and well-supported. Your feedback highlights an area where we need to keep listening and ensure we're striking the right balance. Thank you again for sharing your perspective. It's genuinely appreciated and helps us continue to improve.
5.0
26 Jul 2023
Recommend
CEO approval
Business outlook

Pros

Since working at the company, I have been able to gain qualifications that I did not think I was ever going to achieve otherwise. This has meant that I can add more strings to my bow whilst learning on the job. Never at any time during my employment have I felt micro-managed - something that has plagued me with some previous employers. This has allowed me to put my learning into practice and to show what I am capable of. The team here at Connect2Care/Hit Training are the friendliest of any employment I have been in, and really do encourage you to reach out if you have any concerns or problems. I feel included in all elements of the company, allowing me to feel like I am an integral component within the organisation.

Cons

Although the salary is good, I do still feel it could be better. This is due to the fact that our salary can be less than the professionals that we are coaching and mentoring.

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Connect2Care Response
1w
Thank you for your thoughtful feedback. We really appreciate you taking the time to share your experience. We're so pleased to hear how strongly you've felt supported in your growth, both professionally and personally. Creating an environment where our team feels empowered, trusted, and able to develop new skills is incredibly important to us, so it's great to see this reflected in your journey. It's also wonderful to hear how positively you've experienced the team culture and sense of inclusion. We also appreciate your honest comment regarding salary. We understand the importance of feeling fairly recognised for the work you do, and feedback like this is valuable as we continue to review and refine our remuneration approach. Thank you again for sharing your experience. We truly value your contribution to the team.
1.0
3 Feb 2024

Look elsewhere!

Recommend
CEO approval
Business outlook

Pros

Colleagues are very friendly Most admin staff are nice and helpful Simple hiring process, they'll hire anyone

Cons

Community based work, so lots of time spent on the road, clinicians can get lonely and burnt out from driving Peer shadowing and face to face supervision is low due to the nature of the work, most supervision is done online, this results in low clinical support Management and supervisors only care for KPIs, even if it means taking on a caseload that is not desired, too complex to handle or too far for the clinician Billable administrative work feels like more of a cash grab and a waste of resources at times Job performance is based on the money you bring to the company, not your clinical skills High turnover of staff and management don't seem to want to do anything about it. They'll much prefer to hire new graduates and work them into the ground and repeat the process

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Connect2Care Response
1y
Thank you so much for sharing your valuable insights about your experience at Connect2Care! We genuinely appreciate your honest feedback and the time you took to communicate your thoughts. It’s fantastic to hear that you cherish the supportive atmosphere created by your friendly colleagues and dedicated admin staff. Your well-being is incredibly important to us, and we understand that the demands of community-based work can sometimes feel isolating. We're here to help! You’ve raised some excellent points about the need for enhanced supervision and support. We’re excited to let you know that we’re committed to enriching the clinical support available, including more face-to-face supervision opportunities to foster strong connections. Balancing business objectives with the needs of our clinicians is something we take seriously. Your feedback is a vital part of our journey toward creating a thriving work environment that celebrates your clinical skills. We're also aware of the challenges posed by high turnover and are actively working on strategies to address this. Your perspective is invaluable in driving positive change, and we are truly grateful for your openness. Thank you once again for your thoughts; together, we can make Connect2Care an even better place to work!
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Glassdoor has 36 Connect2Care reviews submitted anonymously by Connect2Care employees. Read employee reviews and ratings on Glassdoor to decide if Connect2Care is right for you.