ConnectWise Reviews

Updated Oct 14, 2021

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Found 440 of over 460 reviews

3.8
76%
Recommend to a Friend
84%
Approve of CEO
ConnectWise CEO Jason Magee
Jason Magee
117 Ratings
Pros
  • "Free lunch, mini gym downstairs, good co-workers for most part(in 53 reviews)

  • "No mental harassment, work environment is very cool(in 26 reviews)

  • Cons
  • "As has been mentioned in other reviews, when you are growing so fast, sometimes there is growing pains from that(in 17 reviews)

  • "Work-Life Balance is not that good(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Hungry Humble Smart

      Oct 6, 2020 - Regional Sales Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      London office full of hungry and driven people Work hard, get recognised and rewarded Everyone wants to develop become the best version of themselves Regular personal development Company recently acquired by Thoma Bravo who are looking to grow ConnectWise. Acquired Continuum and doubled in size, increasing the portfolio of ConnectWise solutions.

      Cons

      The normal pains you get in integrating two businesses together - you will ned the skill to be able to adapt and deliver results in an ever-changing environment.

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    2. 2.0
      Former Employee, less than 1 year

      Chaotic, poor customer service

      Oct 6, 2021 - UK Office 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lovely people, Reasonable product, Supportive HR, good culture in the UK office

      Cons

      Internally in absolute chaos Regimented and inflexible management Cannot look after customers properly They make retiring quota unnecessarily complex to the point of creating obstacles to paying commissions

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      2 people found this review helpful
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    4. 4.0
      Current Employee, less than 1 year

      Amazing culture

      Mar 29, 2021 - Business Knowledge Specialist in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic culture and Leadership good start salary

      Cons

      Some shift patterns arent great

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      ConnectWise Response

      Great info on shifts-- we'll work towards leveraging all of our global offices to reduce the number of shifts needed. I love visiting the London office and miss everyone there so much! Thank you for this feedback.

    5. 3.0
      Current Employee

      Great company to work for

      Jan 22, 2021 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The ConnectWise community is a huge positive!

      Cons

      No cons at the moment!

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      ConnectWise Response

      Great feedback- thank you for taking the time to post. We are excited about our opportunities in 2021!

    6. 5.0
      Current Employee, more than 5 years

      **

      Jul 19, 2020 - Business Consultant in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, opportunities to grow, innovative environment

      Cons

      Highly driven by management in the US

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    7. 4.0
      Current Employee, more than 1 year

      Fun job

      May 30, 2020 - Business Development Representative in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relaxed but ambitious office culture

      Cons

      Some decisions made don't make sense

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    8. 4.0
      Former Employee

      Great company for people just starting out

      Jan 20, 2020 - Sales Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company for people just starting out there sales career. Very much a work hard, play hard type of environment.

      Cons

      Too many of the older staff not pulling their weight.

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    9. 3.0
      Former Employee

      Great people, management needs looking at

      Dec 28, 2019 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are great, clear communication to clients

      Cons

      Management needs some serious looking at. Unfortunately there are people who shouldn't be in a management position here. While scrutiny is heaped on staff, this is not the same at all levels.

      1 person found this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Great Culture

      Dec 13, 2019 - Business Development Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, Learning opportunities, Progression, Great team, Afterwork drinks

      Cons

      Commission structure not always clear

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    11. 1.0
      Former Employee, more than 1 year

      Don't drink the coolade! Exploitation!

      Jan 15, 2020 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great colleagues, that's about it

      Cons

      The CEO (and family) was flown to the London office between Christmas and New Year, most people were on holidays, yet there was no budget for a Christmas tree or to connect the coffee machine after moving into a new office mid October 2019

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      2 people found this review helpful

      ConnectWise Response

      Too true! We did have our CEO in our London office for year end. They are a critical office that helps drive our success, and he went out there to support them (I know, because I went, too)! The company didn't pay for his family to go, but as you can imagine, he didn't want to be separated from them during the holidays. As for the coffee machine...we're getting plumbers in to set up a pretty good caffeine system in that office. :) Stay tuned!

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