Reviews by job title

24 reviews
1.0
8 Sept 2025

Poorly run company

Recommend
CEO approval
Business outlook

Pros

Working from home, flexible schedule

Cons

Terrible upper management, no transparency, massive layoffs, Micromanagement with no support.

3.0
6 Aug 2024
Recommend
CEO approval
Business outlook

Pros

A lot of staff are great

Cons

management and upper management is not supportive. There have been more productivity tool rolled out that aggressively track everything you’re doing remotely. I totally understand that it’s expected to have a complete access to employee productivity, but it’s more focused on discipline rather than encouraging results.

1.0
18 Feb 2025
Recommend
CEO approval
Business outlook

Pros

When still being able to function as an umbrella company; lots of benefits. Once fully “integrated” into CVS enterprise, upper management and the CVS culture quickly devalued its employees, stopped caring about patients and focused more on profits than employees or patient outcomes and not knowing or caring about federal and state pharmacy laws.

Cons

CVS taking over the company and trying to treat it as a retail pharmacy.

2.0
6 Sept 2022

Billing Rep

Recommend
CEO approval
Business outlook

Pros

Exceptional direct Supervisor and peers, good benefits.

Cons

Extreme upper management oversite. Micromanagement from every level. No trust from upper management. Coram closed causing lay offs.

2.0
3 Aug 2022
Recommend
CEO approval
Business outlook

Pros

There were many but this has been rapidly decreasing as management is trying to run as if retail when it is too complex for a retail model.

Cons

-Upper management- lack of support, constantly changing, no understanding of how you can’t standardize a company that doesn’t have a standardized market, volume or type of therapy, size, territory, and multiple other factors. Also, every states’ pharmacy law is different and this is often overlooked/ignored. -Pay. -No transparency. -Open door policy is nonexistent. -No compassion or loyalty to employees when their core HeartAtWork values insinuate a positive and inclusive working environment. -Centralizing of departments has lead to slower outcomes, poor training, lack of communication, no oversight of those employees, no direct contact and less of a team environment. It has also left local pharmacies with less staff and shifted work onto other employees leading to extreme frustration, and fast burnout. -No accountability from other departments and all issues left for local pharmacy to sort out despite not having access to information from the other departments. -Lack of communication. -Extremely metrics and sales driven environment. -Lack of training. -Enteral on-call and the extreme burden it places on pharmacies employees and budget for non-prescription items that should be going through that centralized enterprise division instead of a local pharmacy. Including non-emergent situations addressed as though life or death forcing pharmacy employees to take call and work in the middle of the night when they have to work the next day that is clinically driven and could factor into poor patient outcomes. -Company directives are not given to all departments at the same time leading to confusion.

Viewing 1 - 3 of 24 Reviews

Glassdoor has 492 Coram reviews submitted anonymously by Coram employees. Read employee reviews and ratings on Glassdoor to decide if Coram is right for you.