Costello Medical Reviews | Glassdoor.co.uk

Costello Medical Reviews

Updated 9 Jul 2019

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Found 16 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
90%
Recommend to a Friend
100%
Approve of CEO
Sophie Costello
9 Ratings
  1. "Love Working Here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costello Medical full-time for more than 3 years

    Pros

    I absolutely love working with the talented and driven team, lots of variety and opportunity to choose my own path and make autonomous decisions as a manager. Also really enjoy supporting pro bono work - not many companies in our sector offer this. Being an independent has its perks too. What stood out when I was looking at companies was the feeling I got from the employees at Costello that they wanted me to do well.

    Cons

    The job can be stressful and challenging - there is lots to juggle, especially as you progress. But I think that's consulting!

    Advice to Management

    Increasing flexible working opportunities would help with the Cambridge and London commutes. Keep pointing out the obvious opportunities and next steps - fly a flag for what we want to do next.

    Costello Medical2018-10-06

    Costello Medical Response

    October 10, 2018HR Manager

    Hello, thank you for your review and for reflecting on your experiences as part of the Costello Medical team. Hopefully the mission and vision statements which we worked on collectively, and have now been finalised, will help everybody garner a clear sense of where the company ...

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  2. "Great place to work with occasional growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Publications Manager in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costello Medical full-time for more than 5 years

    Pros

    A really dynamic, fun and friendly atmosphere If you are talented progression is rapid Work is interesting and there is a lot of long term collaboration with established pharma clients Although work is often high pressure, there is usually a sufficient amount of support available to challenge but not overwhelm employees Regular company surveys provide opportunities to feed back to senior staff

    Cons

    Fast growth means processes sometimes struggle to keep up Salary slightly below industry standard Experience can be quite dependent on the quality of line management

    Advice to Management

    Maintain a sense of fun and collaboration Continue to learn from previous mistakes and optimise employee experience

    Costello Medical2019-07-09

    Costello Medical Response

    July 24, 2019HR Manager

    Thanks for posting your review and for your considered list of what you enjoy and where you think we could improve. The cons you mention are all things that we hope we can continue to address. Learning from past experiences and moving the company forward is aligned with our ethos ...

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  3. Helpful (2)

    "Great job for new graduates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costello Medical full-time

    Pros

    Extremely friendly coworkers and supportive management Great opportunities for progression Opportunity to work on a diverse range of projects - employees are not limited to projects in their divisions only Funded training opportunities, driven by your interests Lots of wellbeing initiatives, HR and senior management make a huge (and sincere) effort to maximise employee satisfaction with ideas driven by feedback from...

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    Cons

    The hours can be long, especially around external deadlines, but I imagine this is true of most consultancy work Workload and timeline expectations can vary between project managers As a smaller company the pay is probably slightly below that of some larger competitors

    Advice to Management

    Keep offering Q&A sessions for feedback, and generally keeping ears to the ground

    Costello Medical2017-12-11

    Costello Medical Response

    December 20, 2017HR Manager

    Thank you for your review. It seems that you value a great many positives about working for Costello Medical and we are pleased to read your endorsement! We are aware that colleagues can work additional hours and as you rightly point out this can be particularly the case when ...

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  4. "Great company and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Scientific Intern 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Costello Medical

    Pros

    Very friendly staff, comprehensive training opportunities, and a supportive culture.

    Cons

    Not a culture for everyone, but they cater well and give a lot of assistance to people who fit the culture.

    Advice to Management

    Perhaps more autonomy for interns and new starters.

    Costello Medical2017-12-04

    Costello Medical Response

    December 6, 2017HR Manager

    We are really pleased to have your endorsement of the training you received during your internship and that you experienced a friendly and supportive culture. Thank you for your review. If you know of anybody looking to gain experience in medical communications, we’d be grateful ...

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  5. "Collaborative and Friendly Workplace with Clear Values and Objectives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costello Medical full-time for more than 3 years

    Pros

    There are plenty of opportunities at this company for you to take initiative and drive ventures that you are passionate about and you can do so with the excellent support of the Senior Management Team who actively encourage innovation and are very much focused on ensuring that employees have the opportunity to progress in a way that is driven by the interests and needs of the individual. The work is varied and rewarding....

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    Cons

    The company is making huge efforts towards ensuring employees are supported and able to manage their workloads, that can become high at certain times of the year. Recent wellbeing initiatives and focus on mental health have really helped improve work:life balances!

    Costello Medical2017-11-06

    Costello Medical Response

    November 22, 2017HR Manager

    Great to read about your positive reflections on working at Costello Medical; thank you!

  6. "Friendly and supportive workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costello Medical full-time

    Pros

    Good training opportunities, varied responsibilities, increasing level of flexibility

    Cons

    Overstretched teams can lead to long hours

    Advice to Management

    - Keep up the great work on engagement and rewards to ensure you remain competitive - Build in more contingency in project teams to avoid long hours

    Costello Medical2017-10-30

    Costello Medical Response

    November 1, 2017HR Manager

    Thank you for your comments outlining the positives aspects of your experience of working at Costello Medical. We recognise that some people do work long hours and we want to continue to find ways to prevent this from becoming a regular occurrence. Senior managers hold weekly ...

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  7. Helpful (1)

    "A great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Costello Medical full-time

    Pros

    - A really great team of people to work with, no office politics, a very friendly environment in which you can enjoy working every day - Fun social activities and events are frequently organised, such as volunteering days and mindfulness sessions - Senior management team who listen to and value the opinions of all members of staff - Exciting future ahead with growth of team, addition of new offices

    Cons

    Workload can be on the higher side at certain times of year, but the senior team do actively find ways to reduce this and help staff manage it, with some measures implicated recently to help

    Advice to Management

    Continue listening to employee feedback

    Costello Medical2017-10-10

    Costello Medical Response

    October 13, 2017HR Manager

    Thank you for the endorsement of our recent social activities and volunteering initiatives, and of the company culture in general!

  8. "Inspiring company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Costello Medical full-time

    Pros

    - Fantastic people, great culture - Anyone can make an impact on the company and management listen to employees - either through twice yearly anonymous surveys or if people bring their ideas directly to management - Recent remuneration increase has made salaries much more competitive - Everyone has a 'can do' attitude and people are not afraid of trying new things - Supportive environment and good line management

    Cons

    - Career progression options can be unclear, especially in more senior roles, but it's obvious from company communications that they encourage people to discuss their options and bring their own ideas for personal and career development to the table

    Advice to Management

    Keep listening to employees and evolving processes based on this, as you have been doing - this will be vital as the company grows

    Costello Medical2017-09-26

    Costello Medical Response

    October 13, 2017HR Manager

    Thank you for the positive comments about your experience of working for Costello Medical. We see great advantages in engaging with employees directly on topics impacting the business and will maintain a commitment to this as the company grows.

  9. Helpful (1)

    "Challenging but stressful"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Costello Medical

    Pros

    Friendly colleagues, low level of politics, varied work, committed staff, small company atmosphere and good internal promotion opportunities.

    Cons

    Strict and formal policies, quiet office, stressful workload with no contingencies, compensation and benefits not competitive for hours worked

    Costello Medical2017-09-16

    Costello Medical Response

    September 21, 2017HR Manager

    Thank you for highlighting the numerous aspects of life at Costello Medical that you enjoy. We’d be interested to know which policies you find constraining, as this is not feedback we regularly receive. As a client-facing services organisation, we recognise that the nature of ...

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  10. Helpful (4)

    "Interesting projects but overworked and underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Costello Medical full-time

    Pros

    Interesting and varied project work, talented colleagues, friendly atmosphere, good experience for new starters.

    Cons

    Rewards are very poor, long working hours and a pressured environment despite the company recruiting on the premise that it's employees have a 'good work-life balance'.

    Advice to Management

    Increase rewards sooner rather than later if you want to retain staff, implement some meaningful changes to increase the wellbeing of staff. Actions speak louder than words.

    Costello Medical2017-08-14

    Costello Medical Response

    September 20, 2017HR Manager

    Thank you for your comments. As you are a current employee you will be aware that we asked more in depth feedback on reward and how we can increase satisfaction with it during the employee survey earlier this year, and we have since been conducting a review of how this feedback can ...

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Found 16 reviews