19 Apr 2024
Credera Response
2yThank you for taking the time to share your feedback on Glassdoor. We appreciate all input, whether positive or negative, as it helps us improve and create a better workplace for everyone. We’re genuinely sorry to hear that your experience at our company didn’t meet your expectations, especially if you left feeling upset.
While we respect your perspective, we’d like to address a few points you raised:
Consultation for Redundancies: We take employee well-being seriously, especially during challenging times like redundancies. Where we proposed redundancies, we entered full and meaningful consultation with those whose roles were impacted. Our practice is to consult with affected employees transparently and compassionately.
Employee Discussions: We encourage open communication among our team members. While we don’t discourage discussions, we do ask everyone to be sensitive and respectful, especially when discussing sensitive matters. Our intention is to maintain a positive and supportive work environment.
Accrued and Unused Holiday Pay: We always pay employees for any accrued but unused holiday pay as at their leaving date. We may ask employees to take their leave during their notice period, whether worked or unworked. If there was any oversight or mistake, please reach out to me directly, and we’ll rectify it promptly.
Bonus: If employees are eligible for a bonus this will be outlined in their contract. These are paid annually to current eligible employees not working their notice, taking into consideration company performance and an individual’s performance.
Redundancy payments: These are discussed with individuals in individual consultation and are consistent across the business area.
If there has been a mistake made then I would like the chance to rectify the situation, please feel free to contact me directly via email. We’re committed to continuous improvement and appreciate your insights.
Wishing you the best in your future endeavours.
Helen Kilvington CPO
