Does DentaQuest pay their employees well?

According to anonymously submitted Glassdoor reviews, DentaQuest employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at DentaQuest. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at DentaQuest?

49% of DentaQuest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DentaQuest 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at DentaQuest?

Customer Service Representative (31) , Manager (9) , Analyst (6) , Clinical Review Specialist (6) , Director (6) , Project Manager (6) , (5) , Customer Service Representative (CSR) (5) , Business Analyst (4) , Management (4) , Provider Relations Representative (4) , Accounts Receivable Specialist (3) , Clinical Review Specialist I (3) , Complaints and Grievances Specialist (3) , Customer Service Representative II (3)

What are the pros of working at DentaQuest according to real employee reviews?

"Great benefits and time off packages." ((in 53 reviews)); "Pay and compensation is decent" ((in 27 reviews)); "Flexible schedule, work from home, overtime." ((in 21 reviews)); "Employees across the company are great people, always helpful and kind." ((in 17 reviews)); "Everyone gets along great." ((in 9 reviews))

What are the cons of working at DentaQuest according to real employee reviews?

"Sixth, management is awful." ((in 19 reviews)); "I think that better communication as well as an improved incentive program for employees at the individual level." ((in 14 reviews)); "Managers are asked to place new positions in other offices first regardless of role to safe money." ((in 14 reviews)); "No upper management." ((in 11 reviews)); "Training is extremely poor." ((in 10 reviews))

What are employees saying about DentaQuest redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DentaQuest redundancy and their outlook for job security at DentaQuest in 2026.

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DentaQuest

DentaQuest Reviews

3.1

49% would recommend to a friend

(361 total reviews)

Steve Pollock

66% approve of CEO

43% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DentaQuest has an employee rating of 3.1 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DentaQuest employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

361 reviews

3.0

27 May 2026

Great coworkers, but raises could be better

Business analyst

Recommend

CEO approval

Business outlook

Pros

Great co workers to work with

Cons

Raises might not be as competitive

3.0

21 Jan 2026

.

Associate director

Recommend

CEO approval

Business outlook

Pros

Stable company to work for.

Cons

Lots of red tape to get through.

3.0

21 Jan 2026

Sun Life Acquisition Ruined the Company

Manager

Recommend

CEO approval

Business outlook

Pros

Great work life balance and the freedom to work without someone looking over your shoulder, generous PTO, bonuses, and 401K.

Cons

Sun Life really ruined everything at this company. They took away good bonuses and Summer Fridays. They also added in a million benefits that employees do not use. Canceling these would probably pay for several employee's salaries instead of laying them off. They also made people come back into the office after DentaQuest had fully went remote. The new CEO and Sun Life do not know the business and laid off several important employees. Managers can be petty at times, holding personal grudges against employees instead of appreciating their good qualities - I witnessed several people fired due to personal reasons. Instead of hiring directly, they're now only hiring contractors to save money.

Viewing 1 - 3 of 361 Reviews

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Jobs at DentaQuest

Dental Nurse

Weston-super-Mare, England

£14 - £16 /hr

(Employer provided)

View job

Dental Practice Manager

Weston-super-Mare, England

£32K - £45K /yr

(Employer provided)

View job