Does Direct Life pay their employees well?

According to anonymously submitted Glassdoor reviews, Direct Life employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Direct Life. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Direct Life?

42% of Direct Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Direct Life 3.0 out of 5 for work life balance, 2.7 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Direct Life?

Call Centre Manager (2) , Case Manager (2) , Express Underwriter (2) , Tele-interviewer (2)

What are the pros of working at Direct Life according to real employee reviews?

"Offices are nice and located in the centre of town." ((in 3 reviews))

What are the cons of working at Direct Life according to real employee reviews?

"Management are awful and unkind" ((in 4 reviews))

Skip to content Skip to footer

Notifications

Direct Life

Direct Life Reviews

2.8

42% would recommend to a friend

(20 total reviews)

33% positive business outlook

Ratings by category

3.0

Work/Life balance

2.8

Senior management

2.7

Culture and values

2.5

Compensation and benefits

2.4

Diversity and inclusion

2.4

Career opportunities

Direct Life has an employee rating of 2.8 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

20 reviews

1.0

30 Jun 2021

Undervalued, underpaid and toxic work environment

Tele-interviewer

Recommend

CEO approval

Business outlook

Pros

Tea and coffee sometimes provided. Located on high street (easy access to shops and parking). Working from home during covid 19.

Cons

Expected to take on additional work and not paid or valued for it. Difficult management that contribute to a toxic and bulling work environment. Little to no support when work load is increased. Paid minimum wage and told not to expect any pay review. They hire externally for management roles so progression is near impossible. High stress levels and getting burnt out is common.

1.0

29 Dec 2022

Zero stars

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Day off for your birthday if it falls on a week day. No other pros

Cons

Incompetent CEO and Exec, that have practically ran the business into the crowd (Direct Life would have gone bust if it hadn't been for an acquisition in 2021). Poor pay, statutory benefits: statutory minimum holiday allowance, no sick pay, statutory redundancy and statutory maternity. Poor service to customers, who are leaving in their drones. Staff worked to exhaustion.

1.0

19 Aug 2021

Run.

Tele-interviewer

Recommend

CEO approval

Business outlook

Pros

The first year is blissful ignorance and then it goes downhill….. very quickly. Have to add extra words to meet the minimum. Nothing is worth it.

Cons

- can’t trust management or directors - get paid more at KFC and McDonald’s - no progression opportunities but they’ll tell you there is and lure you in with it - no mental health support in place for staff - expected to do extra work consistently with no pay increase - only ever gave us a pay increase so they met the legal minimum wage - don’t take actual feedback on board - the most disrespectful and gaslighting workplace I have EVER been employed in - bad reputation known across the insurance world from ex-staff - caused me to have severe anxiety and actively made it worse when I asked for help

Viewing 1 - 3 of 20 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation and benefits

Deloitte

3.5★Compensation and benefits

KPMG

3.6★Compensation and benefits

IBM

3.6★Compensation and benefits