Pros
+ People are very friendly. Easy to make friends for life. + Entrepreneurial - frequently the first insurance company to try anything + Brian Duperreault has a vision and a plan and is executing quickly + Relationship driven - if you are good at forming friendships, you will do well + Strategic priorities are in line - working through getting the basics perfected + Has met it's promises to shareholders so can focus internally + Lots of great members of top management team + Employee donation matches - company donates 200% of individual donations to nonprofits + Volunteer Time Off
Cons
- Relationship driven - sometimes the relationship matters more than doing good work - Follow through on projects is inconsistent. AIG gets to the idea first, but frequently sabotages itself in the follow through - Siloed - groups know about the work other groups are doing but won't always collaborate. It's more about politics than resourcing - MANY employees haven't gotten raises or promotions in years - no incentive to work harder or take risks - Basic common judgement doesn't come naturally, many think about approved compresses first (even if the process makes no sense whatsoever) - Tech is horrible. They're on Window 7 - road map for IT is promising though - Retention is terrible - so many great employees either have left or are leaving. Lots of junior employees being pushed into roles they are not qualified for in order to get work done - Change fatigue has pushed employees to focus more on surviving and figuring out their personal next steps over doing good work - HR leadership is not focused on people, but rather politics - Some of strategy seems to be going back to 2008...not clear