Fairly reliable employment, not a lot of upward mobility outside sales, a bit too conservative - Proposal Manager AT&T Employee Review

4.0
5 Oct 2008
Recommend
CEO approval
Business outlook

Pros

AT&T offers fairly good pay and reasonable benefits. There is also usually an annual bonus, amounting to 11-14% of your salary for first and second level managers. It's an international company, so there are opportunities to work with people all over the nation, and overseas. As one of the winners in the telecommunications shake-out, the company has a good base of income, and they are also trying to expand into new lines of business, such as TV. There are opportunities for upward mobility and lateral moves, but they are somewhat limited outside of Sales titles. Conservative accounting, so accounting scandal is unlikely.

Cons

Boring industry, very conservative. Raises have gotten worse and worse since I've been there. Last year was less than the cost of living increase. Benefits have also gotten worse. Healthcare is more expensive, and their tuition program, which used to be good, is now very limited. Also, they are very cautious about telecommuting. There is very little room for upward mobility or lateral moves outside of sales. They are headquartered in Dallas, a city totally lacking in natural charms. The new CEO is an accounting nerd. The direction of the company seems solid, but it's too early to tell if Randall will succeed.

Explore other reviews about AT&T

5.0
2 Jul 2025
Recommend
CEO approval
Business outlook

Pros

It’s a great company for early career growth.

Cons

Hard to move up once you acquire a few years of experience.

5.0
23 Sept 2014
Recommend
CEO approval
Business outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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