Run - Customer Service Representative (CSR) Accenture Employee Review

2.0
21 Oct 2025
Recommend
CEO approval
Business outlook

Pros

HIPP dept is cool, stay away from TORT (Under Texas Medicaid contract) Benefits are great if you're lucky enough to be hired by Accenture and aren't made a permanent contractor.

Cons

Fired for "under-performance" when doing not only my job but several of the team lead's jobs as well as my own heavy workload in TORT dept. Total joke to expect 1 person to perform well with unrealistic expectations. Supervisor ended up being rude and unprofessional before I was let go, directly after my mom passed away. No raises and hiring "freezes" Tons of layoffs but they are looking for contractors to replace tons of permanent employees.

Explore other reviews about Accenture

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, and snacks

Cons

Can be cut throat in terms of promotions. Usually nice people though.

5.0
21 Sept 2015
Recommend
CEO approval
Business outlook

Pros

There are a lot of pros working for Accenutre. They have great career opportunities, a never ending supply of interesting work, competitive compensation, wonderful benefits, great people, wonderful training programs, a tremendous number of brilliant professionals in their fields ready to help, and great core values.

Cons

This is not an opportunity for those that do not want to work. At Accenture everyone has a load of work to do and often times under very tight customer time lines. It is a challenge that I enjoy but many might find it stressful.

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