Overall Decent Company - Customer Service Representative Accenture Employee Review

4.0
18 Mar 2024
Recommend
CEO approval
Business outlook

Pros

I would say the best things about Accenture is the hiring process and training was quick, easy and informative. Accenture does have great benefits and the pay was great (depending on your project) and Accenture did give out yearly bonuses and location based pay. Also, the team I was working with were great at communicating while working remotely. I would go back to work with Accenture if the pay and project fits my personal needs.

Cons

I would say the downside working with Accenture would be my most role wasn't long-term job, no career advancement. Before getting laid off a project and no explanation, a few people within the team that were hired before me were there for approximately 2-3 years. The companies that hire Accenture for consulting tech support can change or end their contracts and employees are left to find a job with Accenture (or lucky enough to find another project within Accenture and get hired).

Explore other reviews about Accenture

5.0
11 Apr 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Many aspects to appreciate while working at Accenture, whether it's amenities, flexibility but most importantly the office and company culture.

Cons

The pay isn't as good compared to other firms. If you are willing to take the cut but open to working with a team you enjoy, that's the trade off you'll have to be willing to consider.

5.0
21 Sept 2015
Recommend
CEO approval
Business outlook

Pros

There are a lot of pros working for Accenutre. They have great career opportunities, a never ending supply of interesting work, competitive compensation, wonderful benefits, great people, wonderful training programs, a tremendous number of brilliant professionals in their fields ready to help, and great core values.

Cons

This is not an opportunity for those that do not want to work. At Accenture everyone has a load of work to do and often times under very tight customer time lines. It is a challenge that I enjoy but many might find it stressful.

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