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      Admiral Insurance

      Part of W. R. Berkley

      Engaged employer

      Admiral Insurance reviews

      Customer Service Representative - Anonymous employee Admiral Insurance Employee Review

      2.0
      12 Apr 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      vacation weeks and accrued time

      Cons

      managers lack maturity, one reviewed phone call missing something could cost you your month's incentive pay

      avatar
      Admiral Insurance Response
      8y
      Thank you for your review. Unfortunately this review is not posted with the appropriate employer, Admiral Insurance Group, a WR Berkley Company, based our of Mount Laurel, NJ. Its highly likely you meant to post this review to Admiral Insurance , a personal lines insurance company based out of the UK. I have flagged this review to the Glassdoor team for removal as we do not have Customer Service or Call Center as you mentioned regarding incentives.

      Explore other reviews about Admiral Insurance

      5.0
      22 Jan 2026
      Associate underwriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent company culture. Good opportunity for career growth when you put the work in and your goals are made clear. Actually feels like the company values its employees. Hybrid work is pretty flexible within reason.

      Cons

      It feels like the pay/compensation is average or a bit below average compared to market. Underwriting Guidelines are always changing and not always clear, but this may be the nature of our business, and not necessarily Admiral’s fault.

      avatar
      Admiral Insurance Response
      3mo
      Thank you for sharing your experience and for being part of Admiral for more than five years. We truly appreciate the time you took to highlight our culture and the opportunities for growth. Creating an environment where employees feel supported, valued, and able to build meaningful careers is a priority for us, so it’s great to hear that reflected in your experience. We’re also glad the flexibility of our hybrid work approach has been a positive experience for you. We strive to balance collaboration with flexibility so employees can do their best work while maintaining work-life balance. We appreciate your honest feedback regarding compensation and underwriting guidelines. As our industry evolves, guidelines do change as we respond to market conditions and risk appetite. Feedback like yours also helps us continually evaluate how we stay competitive in the market while continuing to invest in our employees. Thank you again for your contributions to making Admiral a great place to work!
      5.0
      3 Dec 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Admiral is a tremendous place to work!!! The people come first. The company President is a down to Earth real person that will help people change flat tires in the parking lot. Team building activities are well attended social things that people want to participate in rather than feeling forced to be involved in. Would be hard pressed to find anyone unwilling to help others. Big emphasis on innovation and technology. All ideas are given time to percolate and develop into potentially game changing and value driving projects.

      Cons

      Not many if any. People tend to stay a long time and retire from Admiral because it's a great place to be.

      avatar
      Admiral Insurance Response
      3mo
      Thank you for your kind words and for being part of Admiral for more than a decade. Hearing feedback like this from long-tenured employees means a great deal to us. We’re proud to foster a workplace where people come first and where leadership remains approachable and supportive. Stories like the one you shared about leadership stepping in to help others truly reflect the culture we strive to build every day. It’s also great to hear that our team-building activities and collaborative environment resonate with employees. Creating opportunities for connection, whether through social events, innovation initiatives, or cross-team collaboration, helps strengthen the sense of community that makes Admiral unique. We’re equally excited about the innovation and technology initiatives you mentioned. Encouraging employees to share ideas and explore new approaches is an important part of how we continue evolving as a company. Thank you for your continued dedication and for helping shape the culture that makes Admiral such a special place to work!
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