Good Job, Good Benefits, but you have to drink the Kool Aide. - Mac Genius Apple Employee Review

4.0
8 May 2009
Recommend
CEO approval
Business outlook

Pros

Casual Dress and Great Attitudes of Co-Workers. The majority of people that work at the Apple store are "fan boys" so to speak, so they are all happy to be there and have a lot of pride in the work they do. Compared to other retail in-store computer repair jobs, the mac genius position pays very well. i.e. Geek Squad in store techs make about $12, this position pays around $18.

Cons

If you come from a windows background/experience, expect to be made fun of (jokingly). Management will almost always side with the customer no matter how poorly you were treated. Apple's #1 priority in their retail environment is to satisfy the customer, they don't have to be as conscious about the effect on the bottom line of giving services (and product) away for free.

Explore other reviews about Apple

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work at!

Cons

Was micromanaged and they track your stats all the time

4.0
28 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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