Pros
-Apple makes genuinely amazing products and provides a mostly great experience for their customers. -Majority of staff have a really enthusiastic and positive attitude; you work with people who genuinely love what they do. You’re guaranteed to meet some really talented people working here. -Loads of benefits; really good healthcare scheme and loads of other little extras you can grab if you look for them.
Cons
There are no two ways about it. Working in retail is just awful and Apple Retail is no different. Expect rubbish hours, angry customers and a general notion that you’re going to have to deal with stupidity. Apple as a company will try and convince you otherwise, but my issue here isn’t with their ideology, but moreso the delusion that comes with the reality of working in Apple Retail. Considering this is now a trillion dollar company. The pay is simply too low considering what’s expected of you. Apple might be one of the most difficult companies to get accepted for. Passing probation is even harder, yet they don’t pay significantly more than anyone else. In fact, in recent years, they’ve actually fallen behind in terms of how much they pay compared to other similar companies. I’ve worked in 5 different Apple stores across my 4 and a half year tenure and experienced woeful management across the board. Micro managers, bullies, politicians. The politics in this company are probably the worst I’ve seen in any company I’ve ever worked at. Trying to make a career out of Apple is frankly borderline impossible unless you’re in bed with the right people. Half the time you just aren’t told what you need to do to become good enough for a particular role. When you are told, its deliberately vague and tricky to figure out. But It’s quite simple really. If you’re liked by the right people, you can ascend to ridiculous heights and have the career of your life here. If not, you’ll struggle forever while management constantly try to put you down and break you. For most of us, the latter is what happens, but there are those who accept it and those who fight it.