It’s okay at best - Customer Service Representative Assurant Employee Review

2.0
3 May 2023
Recommend
CEO approval
Business outlook

Pros

Good people to meet, and nice work atmosphere.

Cons

Repetitive and monotonous Zero progression, in the interviews they will try to sell you that the job is all about having passion in helping people, being inclusive and progressing in the company. In reality it’s simply just a customer service job, with a weekly rotation shift never really giving you a chance to set a routine or have work/home balance.

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Assurant Response
3y
Thank you for your feedback. We have shared your comments across our internal teams to help us continuously improve upon our employee experience.

Explore other reviews about Assurant

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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