Global outsourcing is hurting the entire dept - Senior Loss Drafts Specialist Assurant Employee Review

3.0
24 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Lots of PTO, if you do your job well there is no micromanaging, really helping and making a difference with customers

Cons

GLOBAL OUTSOURCING!! They continue to give our work to India which is usually wrong and we spend double the time fixing it. Incredibly frustrating

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Assurant Response
2y
Thank you for your feedback and for being on the Assurant team! We're glad to hear that you're enjoying our comprehensive benefits and leadership team. We're also so happy that you feel the impact you're making for our customers! Though we have shared your comments internally, we also encourage you to bring any concerns to your manager or People Partner.

Explore other reviews about Assurant

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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