Strong franchise, but parts of CCO operate with poor managerial discipline and politics disguised as leadership - Director Barclays Employee Review

3.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Barclays has many smart, capable, and committed people. I worked with excellent stakeholders across the business, including senior leaders who were thoughtful, commercially minded, and genuinely collaborative. The firm offers meaningful exposure to complex businesses, strong learning opportunities, and the chance to build real subject-matter depth. In the right team, it can be a very rewarding place to work.

Cons

My experience within CCO was very different from the strengths of the broader franchise. In that part of the organization, leadership quality felt highly uneven, and in my case, managerial judgment seemed driven more by personal preference, control, and politics than by objective performance. There was a clear disconnect between how my work was viewed by business stakeholders and how it was later assessed by management. Strong stakeholder support, partnership with senior business leaders, and years of substantive delivery did not translate into a fair or transparent evaluation process. Feedback was often either vague, retroactive, or framed around style and visibility preferences rather than actual outcomes. A particularly frustrating dynamic was the tendency for managers to avoid engaging in decisions or forums where input was needed, only to revisit and criticize those same decisions after the fact. That creates an environment where accountability flows downward, but support and clarity do not. The culture in parts of CCO can also feel overly focused on hierarchy, control, and optics rather than practical leadership, trust, and mature management. In my experience, this creates confusion, discourages independent thinking, and makes it difficult for high-performing people to understand what is truly valued.

Explore other reviews about Barclays

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Chill and work life balance

Cons

no money, no increment, check

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Can’t think of 1. Not even 1.

Cons

Pay is the lowest compared to similar company with the same role. Upper management speaks to staff with a patronizing tone; cutting them off, and talking down to them. At times it felt like they purposefully were attempting to find things wrong instead of working together as a team to meet objectives. Understaffed. Fully expected to do the work of a team of 6 despite being a team of 2 for example.

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