Used to be a great place to work but things have changed - Account Manager CDW Employee Review

2.0
30 Sept 2008
Recommend
CEO approval
Business outlook

Pros

fast paced environment with young, interesting co-workers. I've been with the company for nearly 9 years and it's always been a fun fast paced environment with minimal micro-management. One of the company's philosophies was "Work hard and Play hard" and we certainly did. The Holiday party became one of, if not the biggest party of its kind in the Chicagoland area but with our recent buy out and new ownership, that was the first thing new management nixed. This was a sign of more changes to come and none of the changes thus far have benefited the employees which is something we never had to worry about when our founder Michael Krasny was at the helm.

Cons

unfair advancement practices. As a Sales professional, of coarse you're expected to hunt for your own business but as time goes on, you'll see peers handed accounts solely on favortism. It's truly an environment where the chosen few are handed riches. The typical example is John and I are neck and neck at 80% of goal and shipping $500K per month. Our team-mate Sally gets promoted and her account base is redistributed amongst our team of 20 other sales reps. John receives 2 of her top 20 accounts which adds another $60K per month to his sales production and I might not see a single account. The account redistribution process has always been a mystery and always perceived as being unfair by the masses.

Explore other reviews about CDW

5.0
19 Nov 2025
Recommend
CEO approval
Business outlook

Pros

We all help each other to win unlike any other organization I've worked for. I've never seen an organization support their "coworkers" like CDW has. Management is excellent, supportive and not breathing down our neck but of course have expectations. Leadership is visible. The other day I got off the elevator and the CEO, Chris Leahy, was there which startled me to the point I didn't have words for her. Just be prepared to engage with variety of people often and you'll be successful here.

Cons

None at the moment. I could always get more pay but not real cons. If I owned a business, I'd model it after CDW in part.

3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

You have the ability to sell full stack solutions, services and software.

Cons

I have worked at CDW for 10yrs and every single year they have changed the comp plan in a way that makes it harder for sellers to make money (constantly moving the goal post). Prior to 2020 CDW had little to no lay offs now it is happening every six months. They say the reasons is to reduce cost and improve efficiencies BUT as a company our sales continue to grow along with the C-levels pockets.

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