Overworked underpaid - Service Manager Chipotle Employee Review

1.0
24 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Tuition reimbursement, growth within company, and free food.

Cons

Company is going downhill. Used to pay above min wage, now they don't. Physically demanding job, crew calls in a lot so everyone is underpaid and over worked. Perks used to be better. They cut paid breaks and free meals for everyone who works (now you only get free meals if you work a long shift). Customers are entitled and you are never doing enough to please higher-ups.

Explore other reviews about Chipotle

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fast Paced Environment good benefits with education

Cons

Can be stressful with rush hours and staffing

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Learning and growing to cultivate your own career path into a competent General Manager. The hours are longer than regular but the position is labeled as salary hourly with a minimum of 50 hours per week which guarantees 10 hours if overtime per week.

Cons

The long hours can be tiring and the expectations are less than or equivalent to that of a General Manager and depending who your boss is dependent on what you learn and how you can grow.

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