Poorly run - BOH Trainer/Line Cook Chipotle Employee Review

1.0
6 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility with scheduling and requesting time off. Free employee meal. Basic food preparation training.

Cons

Extremely poor communication. Consistent understaffing. Unclear guidelines and inconsistent application of policies. Poor sanitation and cleanliness. Occupational hazards.

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Chipotle Response
1y
Thank you for the review. We take these concerns seriously and will use your feedback on communication and training to improve.

Explore other reviews about Chipotle

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great customer service and team members

Cons

part timer scheduling so not enough hours

2.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Somewhat easy to pick up short term work, and depending on the location co-workers can be cool. The free meals are also pretty good, and there is a significant employee discount usually.

Cons

Extremely inconsistent experience between stores. One store I worked at had a really chill manager, while other ones would have management that made the experience absolutely miserable. I had one store that "unofficially" hired me for 18 hours one week and then refused to pay me for those hours, so I guess make absolute sure that all of your hours are recorded in their system. Because portions aren't standardized very well, a significant amount of customers will be angry at you if you don't give enough food, or if you give too much food your manager will yell at you. The fact that the food is made in front of the customer leads to significantly more negative customer interactions. If you do work at a Chipotle, make absolute sure it is one that isn't very busy, as it can be the difference between a relatively chill job and a stressful nightmare.

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