Generally a great place to work, but there are some cons... - Vice President/Director Citi Employee Review

4.0
12 Jul 2010
Recommend
CEO approval
Business outlook

Pros

Multitude of opportunities available creativity is encouraged good benefits

Cons

Size of the company (i.e bureaucracy), frequent management changes, and outdated technology prohibit CitiMortgage from becoming best in class. Numerous acquisitions over the past decade contributed to tremendous growth and some economies of scale, but integration activities of these acquisitions dominated the workload, rather than improvements in processes, technology, and true innovation..

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5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

big company, flexibility, good people

Cons

hard job, long hours, lots of screens

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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