Some work to do but in the right direction again - Senior Manager Civica Employee Review

4.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great flexibility to be able to work from home with the right equipment but also head to an office for meetings in person occasionally. Really great people committed to providing great customer service to our customers. If you work hard, take pride in your work and go over and above, you do get opportunities for career growth, as you should.

Cons

Pension is minimum for an employer of this size and employee benefits have reduced over recent years which is a shame. Software is behind the times but is getting some investment, it will just take time to filter through to our customers.

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Civica Response
5mo
Thanks for taking the time to leave your comments. Feedback helps us understand where we can improve or how we can do things differently, so we really value your input. Please feel free to reach out to the People Team if there’s something you'd like to further discuss. The Civica team.

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5.0
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CEO approval
Business outlook

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Cons

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3.0
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Recommend
CEO approval
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Pros

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Cons

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