Too big a company - Service Account Manager Dell Technologies Employee Review

1.0
18 May 2021
Recommend
CEO approval
Business outlook

Pros

The benefits are indeed top notch and the amount of paid time off available does add up considerably (vacation, holidays, personal days, Christmas shutdown week). Salaries from the L-EMC side tend to be 30% higher than same-titled folks on the L-Dell side.

Cons

The company has become much too big and there is a tremendous disconnect between the executive leadership and the front line workers. Middle management comes from two legacy organizations who are as different as can be. Legacy Dell focuses on how to cut costs. Legacy EMC focuses on their own old ways and keeps the clique mentality alive. As a result, decisions are slow to be implemented and the level of politics has steadily increased. There are no career paths available! There is lots of mention about diversity and inclusion but that only applies to the lower levels of the company, once it gets into management, it is basically nonexistent. Also, there are recurring layoffs of senior resources whose salaries are considered too high (if you are L-EMC, then consider your days numbered unless you are low cost.)

Explore other reviews about Dell Technologies

5.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Come here for good benefits and work culture.

Cons

Working with the unknown may seem overwhelming.

1.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Today? A job that helps pay the bills.

Cons

The culture completely changed circa 2022. Layoffs happen every month in small batches, so they are not covered in the news with big layoffs, but the total over the last couple of years is 10-20K people per year. Current employees that I still talk to live in constant fear of being laid off. The salary gap between employees in the same function is ridiculous and discriminatory. As a leader, when I'd raise it with HR, it was never addressed. Had a situation where I was hiring an underpaid employee from another team. I wanted to give her a 60% pay increase just to match what her peers on my team made, and I had the budget to do so. HR denied my request to do that raise and only gave her a 20% increase. They didn't want to send the "wrong message" that she was underpaid before (which she was) or that other employees could expect that level of pay raise in internal promotions (regardless of whether they should). They have to come into the office 5 times/week, even though Michael Dell once made fun of CEOs that didn't adopt hybrid/remote work. Just last week, I had a former colleague resign because the stress in the current environment was taking a toll on her mental health. If you have any other option, I'd highly recommend you don't take a job at Dell.

2
See reviews by: Helpful|Rating|Date|All