Run don't walk away - Anonymous employee Diligent Employee Review

1.0
4 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They pay you on time without fail. Literally that's it. Shootout to payroll I guess

Cons

Where to start? If you're looking for a company that changes its priorities as frequent as its Exec leadership team members this is the one for you. (Literally two weeks ago 3 of them left all in one fell swoop /email). When the chairman of the board says jump, the CEO seems to panic and say how high, then tries to drag the whole company along in whatever direction he feels he needs to go (with no real guidance and poor communication) until the pressure dissipates. Then the whole thing repeats itself in a vicious cycle. An example. Chairman says the company is behind in X area (let's say using a certain technology or language for example). CEO crafts a quick email to the whole company. Hey, we're behind on using X tool. Everyone use X. Every day. Your usage of X will now form part of your review. Everyone. From payroll to engineers. No we will not be giving any training, guidelines, ideas or enablement on X. Just use it. Starting today. We're behind." This is the kind of direction you'll get. Then something new comes up and the cycle repeats. They constantly re package things and put a marketing spin on stuff like saying its an AI company (spoiler its not) for marketing reasons. Sales are not where they should be and everyone seems to be of the opinion that the company is looking to be sold for quite a while now. HR is all about who you know. If you're not in a relationship with someone on the ELT or besties with their spouses you're unlikely to make it to the top there. Yes, people know. And it's making it very clear why some keep their positions even in the midst of terrible performance. I would advice to look closely at why people are fleeing your department but the issues go right to the top don't they? There's no glass Céiling there if you've the right connections and loose morals. They do not care one iota for staff which becomes apparent over time (if you can stick it out that is). Customer success department is a mess. Exec leadership in certain depts is a joke with some micromanaging and then their own bosses having no clue what's going on within the dept because there is a culture of fear and one figurehead whose twin goals seems to be to save a dollar at any cost and keep noise away from his boss. To the extent where directors can never even interact with skip level management no matter what. And they will literally replace headcount in NA or Europe with Bangalore to save even a small amount. No matter the impact to the product, client, rest of the team etc. I've never seen such corruption, blatant disregard for employees and leadership that don't seem to know what they're doing in my life.

Explore other reviews about Diligent

2.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

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avatar
Diligent Response
2mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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