Pros
Some brilliant carers , genuinely wanting to put the people they support first . SOME great team leaders , others seem to have got to that level on their own meabscas they don’t have the understanding or skills set to do the job and palm off their duties on to their senior supports .
Cons
Well . Where do I start ? I worked for the company in three different capacities and things never changed , and this was over 11 years. Higher management very clicky and if your face doesn’t fit (even though you can clearly do the role) your life is made hell. Jobs they should be doing are put on you to do but they will take the credit for it . Procedures aren’t always followed and they frequently cut corners . Which is very wrong as this company is supposed to be about the people they support. Team leader level is swamped with work . But no extra help to complete it . Lots of backstabbing , and no matter how many times you raise concerns , they all stick together and nothing is ever done . I am truely surprised they have managed to continue to receive good inspection results by CQC. It’s a huge shame as the original values of the company they took over - Adepta - have been lost a long time ago. Would I recommend them as an employer ? No ! There are much better employers who value ALL of their staff , not just using you to get the tedious jobs done for minimal financial reward .
