Negative management style - Personal Banker Discover Employee Review

2.0
9 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Remote work, great product, name recognition and brand loyalty

Cons

“iShine” call reviews can be demoralizing, metrics that are not individualized, talk like they are disability friendly yet punishing if you don’t meet ableist standards

Explore other reviews about Discover

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance Nice compensation

Cons

None I can think of during my tenure

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