4.02 Nov 2015Senior representative collectionsFormer employee, more than 1 yearPhoenix, AZRecommendCEO approvalBusiness outlookProsAmazing benefits. Staff are always engaged with each other. discover is like another family to me.Conspay is not equal to other similar centers.Show more
5.018 Jun 2026Principal cybersecurity analystFormer employeeRecommendCEO approvalBusiness outlookProsThere are still great employees working at Discover despite looming layoffs due to Capital One acquisition.ConsMorale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.Show moreHelpfulShare
5.07 Jul 2026Collections specialistCurrent employee, more than 1 yearPhoenix, AZRecommendCEO approvalBusiness outlookProsIts a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.ConsIts collections the call flow process.Show moreHelpfulShare