Common sense about Jones - BOA Edward Jones Employee Review

4.0
12 Aug 2008
Recommend
CEO approval
Business outlook

Pros

I enjoy being the only admin in the office. No conflict with who handles what responsibility. I enjoy helping my broker build the business and it's great to have a broker who appreciates my efforts and input. It's rewarding to feel a part of a team rather than being just another body behind a computer. Sometimes rather unusual or unique situations present themselves and it does help that assistance is only a phone call or a mouse click away and generally, you are given the correct information to complete any task. I apperciate that Jones is a conservative company and that they keep the welfare of the clients as a priority.

Cons

You can feel isolated at times working in a branch office. They are changing the technologies, which is good, but you no sooner learn one way of doing something and the next day what you know is now mute. I think that it would be better to have some classroom training for the new BOAs rather than leaving them to study alone. Help is always no father away than the phone, however, I think having the opportunity to be in a class enviornment where there is an instructor to demonstrate how to use the various systems would be of a great benefit.

Explore other reviews about Edward Jones

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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