The culture is not THAT great - Support Staff Edward Jones Employee Review

3.0
20 Dec 2023
Recommend
CEO approval
Business outlook

Pros

There is a great sense of comradary among associates to help and appreciate one another. Many of the General Partners are very kind, approachable individuals who see their roles as providing the right support so their team can be successful. This type of leadership trickles down to all levels and makes for happy, hard working teams.

Cons

However, in stark contrast to these empathetic leaders are the imposter leaders who talk the talk of being in service to others, but in reality are only out for themselves. Jekyll and Hyde. These General Partners talk the Jones talk well, yet treat their teams terribly by not respecting personal time off, expecting people to read their minds, changing their minds and then gaslighting others by claiming they got the information wrong, and demanding that Teams revolve around them. These leaders aren't looking to support but to rather use associates to climb on their backs to look good for those outside their team. I found it painfully ironic to be working at a firm that has won "best of" awards and yet be subjected to toxic leadership that kept me in survival vs thrive mode.

Explore other reviews about Edward Jones

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

See reviews by: Helpful|Rating|Date|All