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Fidelity Investments

Engaged employer

Good training program, but work is very repetitive - CSA - Customer Service Associate Fidelity Investments Employee Review

3.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They had a good training program

Cons

The work was extremely repetitive

Explore other reviews about Fidelity Investments

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great compensation with potential bonuses

Cons

Uncertain advancement opportunities dependent on location

5.0
11 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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