Pros
Benefits ..... that’s all I can say
Cons
Hard work and skill doesn’t matter. All based on favoritism so all you gotta do is kiss their butt. If you apply in a phone call center, expect to stay there and rotate between different call centers for the rest of your life. Only opportunity they offer is different call centers. Two 15 minute breaks, one 30 min lunch and they choose when you take it. YOU HAVE TO TAKE IT AT EXACT TIMES . They recently made it so that you can take it 20 min before or after . Break feels like 5 mins and lunch is 10 min cause the lines are sooooo long in the cafe and it takes time to get your butt up off your prison cell and walk all the way over there sooo technically you got 5-10 mins to shove the food in the mouth. Easy to get burn outs and forces you to do OT or else you’ll look bad and lose that opportunity for progression. Flexibility my butt! they give you a list of unattractive hours that is available and you just gotta choose from it. Just avoid applying for phone call centers unless it’s your last resort.