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      Fidelity Investments

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      Fidelity Investments reviews

      End User Support Technician - End User Support Technician Fidelity Investments Employee Review

      4.0
      17 Apr 2014
      End user support technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Fair pay and great benefits. Earned 70k in my 401k over 7 years in an customer service job. Clean, professional work environment. Clearly defined objectives. Lots of opportunity for internal transfers, moving up, etc.

      Cons

      You are a number. It's all about who you know. No creative thinkers, please. Outsourcing.

      Explore other reviews about Fidelity Investments

      5.0
      5 Jun 2026
      Software engineer intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Fidelity has a great work life balance and an amazing culture. Had a great time interning there!

      Cons

      Not as much tech innovation but makes sense for a financial firm.

      5.0
      11 Jun 2018
      Qa engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

      Cons

      In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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