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Fidelity Investments

Engaged employer

Launch Program=Call Center - Launch Program Associate Fidelity Investments Employee Review

2.0
18 Jan 2022
Recommend
CEO approval
Business outlook

Pros

-Decent pay $21.63 an hour -Moving stipend up to 5k -Appreciation pay (bonus) 5k even only being employed for 3 months -Benefits are great, health vision, student loan assistance -opportunities to network virtually

Cons

-they market this program as a career move for recent college graduates where you get to learn different facets of the company. In reality it is just a call center. You are a customer service representative. After the 14 month program you are eligible to apply for different positions, if there are none available you stay on the phones. The phones are demoralizing and repetitive. This is a call center role. YOU HAVE BEEN WARNED. -thousands of zoom calls very pointless -moving to other departments outside of the call center can be difficult and met with a lot of resistance. You will often hear you have to “pay your dues” before you pursue a career aligned with your degree

Explore other reviews about Fidelity Investments

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A great place to work!

Cons

Not much cons from my experience.

5.0
11 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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