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Fidelity Investments

Engaged employer

Back to Office Mandates - Customer Service Representative Fidelity Investments Employee Review

1.0
7 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Health insurance is pretty good

Cons

Fidelity is known for being a family oriented company; however that is changing. They are forcing people to come back to the office with no exceptions. This is uprooting people’s lives. Childcare will be needed more often and they do not help provide solutions for families. Productivity is the same remotely as it is in the office, if not higher. I asked if I could work in the office 3 days a week starting in September when 2 weeks a month is mandated and I was told that I need to be there all 5 days during my dynamic week. I would end up being in the office 2 days more a month (12 days a month vs 10) and it would significantly help with childcare but the answer so no. I’m disappointed, and hurt by this decision. Not only is everyone loosing time with their families, they will be loosing money with wear and tear on vehicles, gas, extra childcare, and purchasing enough business clothes for in office. It’s sad to see a company that used to care about their employees, no longer care.

Explore other reviews about Fidelity Investments

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and learning financial domain and brokerage

Cons

Return to office all 5 days a week

5.0
11 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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