Overall good place to work - Concierge Four Seasons Employee Review

4.0
16 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Great benefits, cash tips, pooled general cash tips plus commission. Opportunity to try all activities you provide to guests. The company itself provided really good health benefits, laundered uniform, lunch is provided and paid for, and you always have the opportunity to learn more or help other properties or departments

Cons

It feel like the qualifications they apply to managers is inconsistent. While they say they prefer to promote within it seems as if it's more who you know than what you know or can bring to the team. Rather than promoting employees with over 5+ years of department on the job experience , they will hire someone outside of the company with no experience but a BA in a field completely irrelevant to the job. They value having a degree no mater what it's in than teaching those who have been with the department for years just because their is no degree. It's impossible to balance a family or person life. While I don't mind the overtime, even though you may be scheduled to be off at a specific time rarely do you get off on time. This job would be extremely hard for single parent or parents with younger children.

Explore other reviews about Four Seasons

5.0
25 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good environment and good benefits

Cons

long hours in holiday and busy seasons

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

Cons

Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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