Great company, lacks stability within some channels (Sales/AM) - Account Manager: SMB N A - HTTP Gartner Employee Review

4.0
29 May 2012
Recommend
CEO approval
Business outlook

Pros

- Great work environment / offices; Just recently completed a brand new building w/ gym in Ft, Myers. - Good training program that brings new hires up to speed about the industry and Gartner Services. - Health / Dental / 401k / tuition reimbursement. - Lots of support for families / family emergencies (IMO) - Well respected name and a great company to have on your resume. - Strict hiring process: it's true what is said it is very difficult to get a job at Gartner. (4 phone interviews, 1 face-to-face that includes a presentation (self), role-play and shadowing) - If you live in South West, Florida you don't have many options to work for a Global company, so Gartner is it!

Cons

- Service offering is a little out of line with today's economy and the needs of CMO/CTO's - Ton's of TURN OVER!! (That is within the AM/Sales roles, feels a lot like copier sales.) - Very aggressive quotes for today's economy (I meet 110% of my quota, fyi), companies don't have the IT Research Budgets these days as they did in early/mid 2000's. I feel that the quota's are driven by Gartner's resent acquisitions (Burton, etc) and large "IT/Conference" spends (10+ Million). - Analysts are a pain to work with. Internal channels don't help when it comes to setting up analyst calls with clients. A lot of push back from analyst because they are over-worked, over committed. IE: An analyst is said to cover an area of technology but when asked the analyst say's they don't cover that space, WTF? - Market Share is dropping: When I worked for Gartner you are "told" that Gartner is the greatest thing sense slice bread, etc. When I got back into the work force, I came to realize and learn that Forrester is much closer than I thought.

Explore other reviews about Gartner

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, great leadership, great products

Cons

Negative colleagues impact business outcomes

4.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Being a globally recognized company makes it easy to consistently engage clients. Great benefits. Amazing people (managers and colleagues) For the most part there is a clear path to success and promotions. Executives listen to feedback after every internal call to help guide strategy.

Cons

In office mandate increasing in office days from once a month to once a week. Need to live in Florida or Texas because of the in office mandate. Promotions take a while since there are many people going for the same roles. Hard to reach clients and constant territory’s shifting makes it difficult to achieve the numbers you and management expect.

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