Gartner Reviews

Updated 14 May 2021

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3.8
72%
Recommend to a Friend
86%
Approve of CEO
Pros
  • "They completely understand how to help individuals balance a work/life balance(in 409 reviews)

  • "Employee friendly work environment(in 179 reviews)

  • Cons
  • "Work-Life balance is highly variable(in 143 reviews)

  • "Middle management is super duper fat(in 83 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good company

      11 May 2021 - Sales Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Not that I can think of

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    2. 3.0
      Current Employee, more than 8 years

      Great company but lacks a heart somehow - the fun is missing

      6 May 2021 - Client Executive in Egham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great opportunity to deal with senior execs and help with the challenges they face. Smart people and generally well run firm.

      Cons

      Company is totally top down. Sales are paid to execute but not to contribute to the direction of the firm. They have no voice and for a research firm are strangely never asked. The company hates to spend money on any fun. No sales meetings away, no offsites, no little gifts, no personal touches. People work hard together but rarely play together.

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      5 people found this review helpful
    3. 2.0
      Former Employee, more than 5 years

      Huge room for improvement

      10 Mar 2021 - Business Development Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some great people, very good place to start a sales career as they teach a fine process and put a lot of emphasis on learning from management. Once you've learnt the sales basics, there isn't really any room to master the art of the sell, as they micro-manage and don't welcome creative ideas.

      Cons

      The process is very rigid, it is sold as "Challenger selling" on here which it isn't at all - more like 80's spin selling. They don't have any tolerance for ideas outside of the process and feedback isn't welcomed. Micro-management is rife, from bosses sitting over your shoulder to check your proposals, to "win rooms" where you have deals (which should be straightforward) dissected by managers, with little useful input. Very salesy culture which can be good fun, but too much emphasis on cold calling and harrassing prospects that told you "no" a week ago. Little diversity, very male dominated - they seem to only hire private school rugby types. Heard offensive language towards women from my (male) boss. Don't really care for their people - I left after 5 years and was told on the last day they'd forgotten to organise an exit interview.

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      7 people found this review helpful
    4. 4.0
      Current Employee, more than 1 year

      Great organisation to develop your career

      10 May 2021 - Account Executive in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training, remuneration, collaboration and meritocracy

      Cons

      high turnover, big company bureaucracy

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    5. 2.0
      Current Employee, more than 3 years

      Not an inclusive company

      12 Feb 2021 - Recruiter in Egham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Growing and very successful company

      Cons

      Unfortunately Gartner doesn't seem to value its internal workforce and tries to make them feel like they are lucky to be employed by such a company. Gartner also has very strict salary regulations that do not allow employees to move upwards even if they are achieving promotions so you will never progress in terms of salary (it would rather pay an external candidate 80k then promote a high performing 60k employee and pay them 70k as the uplift would be too high no matter the jump in responsibility) However, this is also compounded that Gartner doesn't provide an inclusive atmosphere around this shaming anyone who tries to bring up salary as senior management think it must be kept silent - As you could expect this is due to different people receiving different uplifts every year (even with same performance ratings) as well as employees in same roles being on different bonus levels If this is also brought up there is a complete disregard for the employee and they dismiss it out of hand also releasing communication that salaries must not be discussed internally Advice is if you wish to progress it will not be the place for you but if you're happy to see out your career at a stable company it would be a fit

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      8 people found this review helpful
    6. 5.0
      Current Employee, more than 3 years

      Great place to work

      30 Apr 2021 - Manager in Egham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working with the most collaborative, intelligent and driven people

      Cons

      Growth business with a heavy focus on best practices, constantly reviewing ways of working therefore subject to constant change

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    7. 3.0
      Current Employee

      Good and cons

      13 May 2021 - Conference Sales Executive in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary good benefit good working hours

      Cons

      micromanaging environment not flexible repetitive tasks

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    8. 5.0
      Former Employee, more than 3 years

      Great corporate environment

      11 Jan 2021 - Sales in Staines, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great training, great benefits, and depending where you join the business (I have held several different positions) you either join a very young and dynamic environment (mse sales and events) or a highly senior and experienced team (large enterprise sales, research and exp advisory). My time was spent with the former where you will find: - Good career progression - Competitive salaries - A clear vision for the team - Strong support (can depend on management of course) If you are looking for a corporate stepping stone in your career look no further.

      Cons

      As Gartner is headquartered in the US a lot of the culture and general decision-making is dictated by the North-American market. This in turn means that it sometimes feels like a bit of a power-battle between EMEA and the US with the latter winning most of the time. Secondly, a lot of promotion to management comes from within which is fantastic for career progression, but does mean that some teams have very young, very inexperienced leaders who can be more concerned with their own progression and not failing, than they are with true leadership.

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    9. 1.0
      Current Employee

      Listen to your employees

      12 May 2021 - Client Services 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary and benefits are not bad.

      Cons

      Diversity/inclusion is not fully embedded in the organization. Leadership has the intention to encourage employees to work in offices, even though the benefits of remote work are realised.

      1 person found this review helpful
    10. 5.0
      Current Employee, more than 10 years

      Great growth company

      26 Apr 2021 - MVP in Egham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, lots of opportunity, and development

      Cons

      No real cons to mention

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    Viewing 1 - 10 of 4,324 Reviews

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