Gartner Reviews | Glassdoor.co.uk

Gartner Reviews

Updated 13 Sep 2019

To filter reviews, or .

Found 2748 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
87%
Approve of CEO
Pros
  • "pretty laid back work life balance(in 276 reviews)

  • "The people - these are the smart people in the room that you always hear about when discussing successful projects(in 127 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (25)

    "A people-driven company where you can make a big impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Amsterdam
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time for more than 8 years

    Pros

    Continuous coaching and training - you learn every single day. The opportunity to have a disproportionate impact on your clients' business, and on their success. Work with super-intelligent and passionate people, in a strong team setting across lines of business and geographies. Great recognition, uncapped earnings potential, great benefits.

    Cons

    It's not for everyone, you have to be willing to challenge yourself, to learn new ways of doing things, of applying best practices. If that's not for you, you won't be happy here.

    Gartner2019-05-28
  2. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Egham, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Gartner full-time for more than 3 years

    Pros

    Great benefits including healthcare, pension, etc. Always opportunities to grow within your role or organisation.

    Cons

    Not much of a culture (after work drinks etc), this however could just be down to the team or the location of the office (random stretch of road between Staines and M25)

    Gartner2019-08-19
  3. "Great sales foundations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager in London, England
    Recommends
    Positive Outlook

    I worked at Gartner full-time for more than a year

    Pros

    great place to learn and is a well built sales engine

    Cons

    Lots of change, doesnt suit everyone. Unnecessary management layers .

    Gartner2019-09-11
  4. "Entery lever role @ Gartner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Conference Sales in Egham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Gartner full-time for more than a year

    Pros

    You learn a lot about Gartner and it's position in the market A lot of sales training which is valued in other companies Access to useful knowledge Important accounts You get rewarded and recognised for achieving Management is there to support you and help you win Incentives & bonuses are there to claim Internal collaboration with colleagues from all over the world

    Cons

    Big company so politics is something which you need to be good at to navigate your way Targets go up year on year and commission stays the same so your job effectively changes from Account management to BD with no OTE raise or or little basic raise based on your previous quota attainment The conferences sales unit is quiet looked down upon by other sales units because the team is very young The focus on... personal brand whilst its good tends to turn people into robots and fakes which isn't healthy Diversity is quiet limited

    Show More

    Advice to Management

    Focus on hiring people from diverse backgrounds Be less robotic Avoid promoting people who are close to you Make a plan for your employees who want to transition into other sales units rather than BLOCKING them and making their lives difficult and pushing them to leave the company

    Gartner2019-09-09
  5. "A great place to start your career as a graduate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sale Manager in Egham, England
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Gartner full-time for more than 5 years

    Pros

    Collaborative environment, comprehensive training when you start, realistic and achievable goals to be successful.

    Cons

    Lacking communication from the top, eroding culture, location.

    Gartner2019-09-07
  6. Helpful (3)

    "" A work in progress""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time for more than a year

    Pros

    - Fantastic new office location in Central London - Genuine access to C-level executives at some of the world's largest companies, a great opportunity for anyone that is looking to challenge themselves at the very sharp end of sales - A supportive and collaborative working environment. People are supportive and genuinely care about each others outcomes. This is true for the GBS (former CEB) part of the business at... least. - Earning potential is very strong here versus other research/advisory sales roles. Gartner is a 100% sales driven company and the financial rewards are great in sales for those who are prepared to work for it. - For those who value structure and discipline, Gartner has a very clear sales identify and is very clear in terms of how to sell the proportion. New hires are put through a strict and lenghy onboarding where every element of the sale is deconstructed. Equally, this can sometimes seem stiffling for those that value more creativity and flair in the sales process.

    Show More

    Cons

    - Gartner has a real challenge with diversity and inclusion. Leadership team from first line manager above overwhelmingly white men. This is more true for the GTS business (heritage Gartner) then GBS (heritage CEB) but is still a challenge that spans both businesses. This can be demoralising for women and people of colour hoping to progress within the organisation. - Gartner is a traditional sales culture in... which money and rewards (incentive trips etc) are given a lot of emphasis. While this is not a bad thing necessarily, some of the rhetoric towards the sales team can come across a bit dated and out of touch with more modern sales people equally motivated by other things. - Gartner are still trying to work out how to return GBS (heritage CEB) to growth, and as such there are a number of associates under performing within that part of the business right now. New starters are failing at high rates, particularly on the new business side of the house. This is down largely to structural flaws around the GTM, recruitment, onboarding and value selling sales process.

    Show More

    Advice to Management

    - Take D&I seriously. We have an opportunity to drive greater NCVI productivity by diversifying our sales force and incorporating a wider range of experiences and views, particularly at the management level. Start by providing ongoing unconcious bias training to recruitment teams and first line managers. Create a meaningful social support group for employees of colour and be pro-active in sourcing and people... of colour into management roles. - Embrace the differences in GBS. The GTS IT sales appproach can not be taken wholesale and applied to different buying centres in HR, Marketing and Finance. Results over the last couple of years show that this is not working. Understand that in GTS Gartner is the status qou, in GBS Gartner is disruptive change. - Recognise that not all sales people are motivated by money, recognition and incentive trips. This is a dated, 1980s mentality which is disengaging for those who are motivated in other ways.

    Show More
    Gartner2019-08-30
  7. "Client Engagement Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Engagement Partner in Egham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Gartner full-time for less than a year

    Pros

    Great growth opportunities, really good culture, everyone is helpful, company cares about you

    Cons

    Location ( egham ) of the office

    Gartner2019-08-14
  8. "Good fun and career potential is huge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BDM in London, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Gartner full-time for less than a year

    Pros

    Good fun and career potential is huge

    Cons

    No very good work hours

    Gartner2019-08-13
  9. Helpful (2)

    "Feedback for Gartner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 

    I worked at Gartner full-time for more than a year

    Pros

    Great training if you are new in sales

    Cons

    Not a great culture and a lot of micromanagement

    Advice to Management

    Ensure you do not choose managers based on desperation of filling roles or on them hitting their sales target, they must also want be empathetic, care about employee development and are not micromanagers

    Gartner2019-08-22
  10. Helpful (3)

    "Wolf in sheep’s clothing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Partner in Egham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Gartner full-time for less than a year

    Pros

    Health insurance, free fruit basket, and PTO

    Cons

    You are easily overworked because you get a territory that is too big to manage. Instead of hiring more Client Partners they hire less and expect you to fulfil the role of two people. Hence, to manage your time you automatically become transactional which is not what you want when your key task is to build relationships with every single client. Managers are incompetent and given the role because of a lack of... talent internally. Just because you have been a good Client Partner does not mean you will become a good manager. Yet this happens... Managers are also metrics enforcers. They do nothing else but harass you about metrics for their own personal matter without caring about how your territory is doing as long as they can tick their own metrics. Managers do not care about you and basically just play a role to pretend they are nice but in reality culture is really toxic and fake as everyone of them think about their personal gain and metrics only. Client Partners amongst each other do have good relationships with each other and the good vibe can be noticed. Allocation process of new accounts to a CP still amazes me as there is no consistency and you are just told (if not last minute) which accounts you will receive and up to you to manage it even if you think you are not the most appropriate CP to be aligned to it. Because you directly work with Account Managers and if you have accounts with so many different account managers then you’re going to be working long hours which is inefficient just because your manager couldn’t use the brain and strategically allocate accounts. Hence, you’re going to be overworked. There is also no compensation for the extra hours that you are doing because they pretend that you are supposed to manage everything within the 8h a day but in reality that is not true. Due to the high workload and because many people are ambitious and truly care about the quality of the delivered work you are then automatically working more to not only deliver good work but also meet your metrics. This is really the worst part. Managers know that you are working long hours, know that it’s because of the too big of a territory that you have and do not mind seeing you work longer hours because your good metrics mean good metrics for them. And if you are behind schedule and you have metrics to work on they will pressure you and make you feel bad for the bad performance and constantly harass you about every single metric. QUALITY OVER QUANTITY is what needs to be communicated across the whole company and to the managers and Gene should stop using the wrong KPIs. This is a role where relationships are created and sustained. If you constantly need to deliver quick work because of a too big of a territory how can you expect the quality of the work to be high as well unless you work longer hours but you are not compensated for that AT ALL!!! So there is really no incentive for anyone to work longer hours yet you are pressured to care because of the common public ranking displaying your metrics to everyone on the floor. Who wants a public shame??? No one so that is one reason why people automatically work longer than they are expected.. High employee turnover is really worrisome. In almost 1 year in my role, I have seen so many people come and leave that it really cannot be ignored. If you think about it, you can start drawing conclusions of being in an environment that has so many flaws that is just too much to handle that people just couldn’t care less anymore and hop off to a new job elsewhere. I am aware that there is no such thing as a perfect workplace but over here there is just too much to work on that it’s better to consider leaving because this is becoming a sinking ship.

    Show More
    Gartner2019-09-10
Found 2748 reviews