5.0
2 Dec 2013
Former employee, more than 5 years
Cincinnati, OH
Recommend
CEO approval
Business outlook
Pros
High quality people who generally put the customer first. Competitive pay. Good benefits. Generally well regarded company by others in IT and other industries. Very good environment for those who perform.
Cons
Internal Sales process seems to have become overly complex with a too much emphasis on reporting and managing upward. Pricing flexibility and giving the customer exactly whet they need/want was often at odds with what Gartner management packaged and prices. Too much "one size fits all" strategy for pricing and service delivery.