One of the worst experiences of my careers - Case Manager Genentech Employee Review

1.0
23 Oct 2022
Recommend
CEO approval
Business outlook

Pros

The pay is very good for this area.

Cons

I have had a horrible experience with Genentech. The training they gave my new hire class was stressful, abrasive, and unhelpful. I had to leave pointed feedback about one of the case managers who was a sarcastic bully. I had a panic attack because of their behavior and literally was crying during a session. It’s very complicated material to learn. Which is fine, but if you’re atypical or a slower learner they absolutely do not care. I wrote two letters detailing my disappointment and critiques. Every single other new hire in my group also agreed with my feedback and two other people shared that they had been brought to tears by the trainers. Another person who was atypical ended up quitting fairly quickly because of the treatment. That’s absolutely unacceptable. Since I am atypical but also very passionate, I have to constantly advocate for myself. As a result, it’s taking me even more time to grasp the material as I’m constantly anxious about being let go because I’m differently abled. I have been employed at a company where I was harassed everyday because of racism, and I think I’d rather deal with that than deal with ableist people who are simply mean.

Explore other reviews about Genentech

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great salary and team! The interview process was smooth and effective.

Cons

To be determined, but so far many alignment meetings. Some folks have frustuations around the re-org and strategy changes.

3.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Genentech's origin story and mission are genuinely inspiring — few companies can point to such a meaningful historical arc in medicine. Patient engagement is taken seriously and feels authentic, not performative. The campus is beautiful and the culture has real warmth.

Cons

DDA is operating with significant gaps. First, the foundational data infrastructure is not mature enough to support the ambitions being set for the team. Second, the measurement culture has gotten ahead of the methodology, and no one in a position of authority seems to be asking hard questions about whether the numbers actually mean what they're being presented as meaning. Third, some management feel disconnected from the work itself, lacking the knowledge, hands-on experience, or relevant credentials. Individually any one of these would be manageable. Together these create an environment where it's hard to do rigorous work, rather work is performative, and be recognized for it.

3
See reviews by: Helpful|Rating|Date|All