Do not work here - Anonymous employee Genpact Employee Review

1.0
24 Jun 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Literally, nothing, do not work here if you have a choice

Cons

From the work environment to the garbage pay, to the unprofessional supervisors, this is one of the worst jobs I've ever worked. I couldn't do customer service again after working here

Explore other reviews about Genpact

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

excellent culture, good comp, remote first

Cons

none - cant think of any

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Market rate compensation, not much else

Cons

AI is dismantling Genpact’s services-focused business model. The result is a toxic work environment with a dying culture: fear of layoffs, unclear goals, constant turnover, and remaining employees absorbing multiple roles as colleagues are fired or leave.

3
See reviews by: Helpful|Rating|Date|All