Genpact Reviews

3.7

72% would recommend to a friend

(28,704 total reviews)
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BK Kalra

79% approve of CEO

72% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,704 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
1.0
16 May 2017
Recommend
CEO approval
Business outlook

Pros

I met one or two friends there, if you have no aspirations or desires to life it may be worth trying

Cons

I joined GPL in 2015 and worked there for two years, until I couldn't handle it anymore. I came in a confident young graduate with hopes and tried to see past the criminally low wage. I regret doing that for the following reasons: For your first 2 months you will do nothing, you take time to get up on systems, during this time you will be ushered from meeting room to meeting role and be half taught about the role, 90% of it won't make sense due to poor explanation or care from staff. Soon you will be placed in a client based role, very very high responsibility with no reward, you are constantly reminded of how poorly arranged the client relationship is. Management will not trust you no matter how long you've worked there, they have their favourites (mostly females as the managers are 100% female and disgruntled about their lives/jobs as it is) You will be called up on things that are so minuscule that you didn't even consider it bad behaviour, this is to cut you of any personality, you are to be exactly as they want you to be. Shocking gossip and bully culture in the Belfast office, I've heard things about people, both from manager and co-workers, about their social lives and relationships that I don't care about, management and staff thrive on this. Often you'll be asked to work your lunch in 'lunch and learn sessions, which have nothing to do with your job. There are 0 progression opportunities, there are 3 groups, tech and lead associates (paid sub 20k for 25k plus worthy work) team leads (paid sub 21k for a lot of responsibility that they aren't trained for) and managers (you won't make this bracket they were all mainly hired early on in the company / when it was very small and don't know anything about the actual work you do - you are a number) They also really think small 'treats' such as Tesco brand cake, lidl lunches and an air hockey machine make up for the poor working conditions. Sometimes management gets bored and decides to clamp down on something completely irrelevant and silly just to instil fear to the staff. Anymore who I've met who has worked at GPL has had a better life since leaving and before they worked there - it drains you of self confidence and self worth. For your own good and sanity don't get swept in.

1.0
15 May 2016

Regulatory Professional

Recommend
CEO approval
Business outlook

Pros

Some managers (ex-pharmalink)are good to work with, although other managers who have joined post take over by Genpact have brought in the corporate culture everyone hates. But this is expected. Genpact will not hire managers or VPs who will not buy into what Genpact does. That is you are a number (replaceable anytime) and their shareholders are the key.

Cons

Bored to death with corporate talks by VPs and assistant VPs who recite notes given to them by Genpact HQ on how to manipulate the minds of people in tricking them to stay for nothing in return. Many people area leaving and many are considering their futures. This company will accept you even if you have no relevant experience at all, however will expose you to clients that will make your life hell. This is due to Genpact marketing all of their employees as experts in everything to do with regulatory affairs even if one is a graduate. But the client does not know that. Dishonesty is rife at Genpact Pharm. to their own employees, but also to clients.

2.0
24 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Staff are brilliant. Nights out are leathal, good initial training, perfect for an introduction into the office environment.

Cons

Overworked, underpaid, stressful. work not divided equally. management tell porkies about "future opportunities" The whole time I was there they spoke of better wages, more opportunities. They said they were aware of the issues and held their hands up of practically robbing us and nearly A YEAR later .... we were still in the same position, pure trash. Not one iota of truth. NOT that they care though ... just get more mugs in... that's their motto.

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