Light at the end of the tunnel . . . - Account Management Glassdoor Employee Review

5.0
19 Aug 2016
Recommend
CEO approval
Business outlook

Pros

I've been with Glassdoor going on 3 years as a proud part of the Sales Org. Shortly after I started, Glassdoor became my second home. I was surrounded by some of the smartest people I had ever met. I was immediately challenged and pushed to what I thought at the time were my limits. I can honestly say that 3 years later this is all still true, and I have learned more about myself in the past 2 1/2 years than I ever have in my life - both personally and professionally. The "you can" attitude that my managers have instilled in me is something I will be forever grateful for. This is not a general statement- l am talking about every single manager I have had here at Glassdoor. This "you can" attitude is now engrained in my bones and I feel like the possibilities and opportunities for me are endless. While my leaders empower me, my colleague's inspire me. I COULD NOT have gotten to where I am today without my amazing teammates. The amount of collaboration seen on a daily basis is unparalleled. When you establish yourself, show you are here to work hard, and collaborate and innovate with your colleague's, you earn the respect and trust of management and with that, I feel far from micro-managed. I end up pushing myself harder knowing that it is MY responsibility to hit MY numbers, and falling short impacts what's on MY paycheck. But not only that, I push myself hard so I can win for the team, for the tier, for the org. This is the type of culture Glassdoor has built, and it still lives from what I see on a daily basis. Who said culture was fading in Mill Valley!? If you were on the sales floor today, you may have felt differently . . .

Cons

I reminisce about the "good old days" and of course, get nostalgic. We have grown tremendously and can't expect the people and the business as a whole to be functioning the same as it was when we have nearly doubled in size year over year. With change and growth comes frustrations and these frustrations have caused some turmoil personally and across the sales org, all of which have been mentioned in prior posts: CSM re-org has disrupted AM productivity, Quota's seem unattainable, morale is low . . . It hasn't been an easy few months to say the least. That said, I do indeed see a light at the end of the tunnel. Every issue mentioned in previous posts has been addressed by the proper leaders. The issues are already being tackled and some, even resolved.

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Glassdoor Response
9y
I love the fight I hear in this. For me, there is so much reward in the work we do and the people we work with. It's what inspires me to come in and fight for our team and what we do each day. I appreciate your reminder to me/us to over communicate. As we move fast with more people, it's easy to just keep moving ahead. You're right, we need to make sure no one feels like they're "sitting in the dark." We have done a lot of work to address many of the concerns that have been putting strain on the team. Many of these issues have and are being resolved. Let's keep moving forward together.

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Cons

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2.0
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Pros

The benefits and culture were probably the best I've ever had. Even better than the benefits were the people I worked with. I enjoyed coming into work and doing my job and really stood behind the company tag line of helping people find jobs they love.

Cons

During covid things started getting bad. Like many other companies layoffs came around and how the company handled those were terrible. You show up one day and next thing you know you lose access and cryptic email and then your'e gone. This happened again in 2025. They brought in person whose job it was to basically get people to leave. They didn't care about the content on the site, or any of the efforts in place to promote integrity and transparency and instead just wanted to shove AI down everyone's throat. What's sad is that Glassdoor was once a great company that I was proud to say I worked for. Now it's just like everywhere else, AI, AI, AI and trying to get people to quit before the next round of layoffs.

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