Glassdoor Reviews

Pros

Flexible working Unlimited PTO Culture Being treated as an adult (at times) Nothing else

Cons

Poor senior leadership Out of touch CEO Pay not competitive Poor decision making The time to make any decision takes far too long and are reliant on Indeed to agree or work with us to make a decision. Waiting half a quarter to receive your quota! Poor planning Almost too much of a focus on D&I and not on some very basic issues

Pros

team culture, EMEA leadership, work life balance, great product

Cons

Very few so far - navigating change and recent Indeed partnership is an ongoing challenge.

Pros

The people. Glassdoor hired some incredible people and my managers in customer success EMEA were the absolute finest managers I’ve had: open, transparent, supportive, had their team’s back every step of the way.

Cons

“I'm sorry to hear your feedback that you feel the recent layoffs were unexpected and a surprise” This is just an example of the responses I’ve read from the CEO and senior management to reviews left in recent weeks, after Glassdoor announced that 30% of their staff were made redundant. The responses also state that staff were warned in all hands about the negative impact to the business. I was one of those surprised and blindsided employees, but it’s interesting to see that myself and others like me should have apparently listened better in all hands meetings. This is a shame.

Pros

Even by Glassdoor standards, there has been a lot of change in 2020. However, the mission is as strong as ever and for me, the most significant pro of working here is the people. I love the fact that I can work independently and the support for WFH has been awesome. We have a strong People team that has really come into its own during the pandemic. I fully support the new strategy shift and the drive for transparency. However, the pace of change is scary and dramatic. We've rolled the dice in a major way and I hope for all our sakes that it works out. You can't deny that there are some pretty bold changes kicking off right now.

Cons

Unfortunately, while I have had a good run, I fear that post-restructure I am running out of road. It wasn't Glassdoor's fault that COVID-19 came along and I believe senior management acted in the best interests of the company in letting 30% of the workforce go. Some of those people will be sorely missed, others, not so much. However, this has had a dramatic affect on my day-to-day role and the outlook for my development and progression is not good right now. I hope this situation changes, and you can never tell what is around the corner, but right now my scope is severely limited. I wish I wasn't facing this situation, but I just can't see how to haul myself out of it and there is no magic wand for Glassdoor to wave. It is gut-wrenching.

Pros

Unlimited Holiday Flexible Working Lots of Great People Great Product Line

Cons

Lack of transparency when it comes to future planning. Most of us feel like just a number during this transition period and we're doing a lot of hard work for no reward. Lots of change recently and more to come but when it comes to communicating the change it's been horrific. A change is announced then that change changes and then changes again. During some recent changes some of us told SLT here are some problems that we'll face and they were ignored and now the problems are at our door and they're now trying to correct them. All we ask is to be heard and to also know the UK is different to the US. With the new structure the pay and commission is not aligned within teams and it's all but been swept to the side. In many cases we aren't rewarded on all of the work we do and it just gets passed off to someone else to benefit from with the explanation that that's the rules sorry about no exceptions.

Pros

Smart people, good benefits, good recruiting team

Cons

It's actually tough to sell a product with no real value for its clients, it's a very expensive platform and we were asked to be inventive to try to show some sort of ROI. The "Indeed" model of selling jobs is not what the Glassdoor community is expecting, we expect transparency and clients are basically paying to hide reviews and put marketing content in front of candidates. I wouldn't be surprised to see you two merging. In the end, you're just a number, and you have to show appreciation to your management everyday if you want to climb the ladder. You might see sales reps overly nice with management even though they are not performing, but they will get promoted, don't ask why.

Pros

Very strong mission which we all believe in, working towards more transparency when applying for jobs. The people are great to work with and management are inspiring, particularly the CEO. The pay and bonus structure is strong and targets seem achievable. Really nice offices throughout, particularly in Chicago. Get to work with amazing clients with a truly fantastic product, its enjoyable to talk about Glassdoor all day, especially as I completely believe in all that they stand for.

Cons

Lots of people banging the drum here but benefits in the UK need to get better to encourage people join/stay, they currently aren't in line with other tech firms of this type. Most countries outside UK at Glassdoor seem to have unlimited PTO including Ireland, but in London we have only 25 days, why is this? Maternity pay in the UK is really poor also, which does not support females in this role when starting a family, which ultimately will not support a diverse female environment in the office.

Pros

The main reason I would recommend working at Glassdoor is the salary and the product itself. Glassdoor is a must-have solution for any company looking to showcase their employer branding and looking to attract top-level jobseekers. One Enterprise Sales Manager is a credit, not because there is only really one but because they are human and look after their employees.

Cons

The EMEA Leadership team thanks to its inability to do anything productive when it comes to supporting employees. I mean how many leaders do you know who think the best approach to overcome a poor employee survey is to cry about it before terminating the employment of several dedicated employees???? The biggest no-no for new employees is to do what was asked of them and be successful by actually closing business and creating relationships. You are better off doing nothing for 6 months, telling a few jokes, saying yes all the time and offering up pipe-line dreams. I wouldn't recommend Glassdoor EMEA to anyone unless you have a history of working with snakes and don't mind the hiss.