Glassdoor Reviews

Pros

I joined Glassdoor 2 months ago and have no regrets at all.

My new colleagues have all been very welcoming, supportive and clearly know what they are doing.

Not just from my own office, but this includes people throughout the organisation - from the ones I met during the onboarding process in Chicago to my colleagues based in Dublin.

Being in sales, the product itself is fundamental to the pride I feel at work and whether I see a career in an organisation or not. Since joining Glassdoor I have met multiple clients from a variety of industries and the huge majority have been extremely happy with the product and service delivered.

For me, this is so important and fills me with confidence in the decision I made to leave my last company and join Glassdoor.

I've personally experienced working for a company during its hyper-growth stage and loved it. My job now allows me to be part of a similar journey at Glassdoor, which is so exciting.

It is truly a great time to be at Glassdoor!

Advice to Management

As we grow across all departments, hiring the right people at the right time is crucial to our success. Let's make sure our employees aren't too stretched before we start the hiring cycle. Being proactive rather than reactive.

Pros

I’ve been at Glassdoor London from the very scrappy and gritty beginning. I love that the scrappy and gritty culture remains a key component of our identity in the London office. We’re a “small” group of ~20 which for some of us seems like a HUGE group. That said, the size of the group fosters a sense of family and togetherness across teams and functions. Needless to say there’s banter, laughs, singing and a celebration of our individual differences, quirks and the diversity of the very multinational group.

You can generally twist someone’s arm to go for a cheeky beverage or few at one of the plethora of watering holes in the local area. Our shiny new office is perfectly located for after work cheekies and offers up endless options for lunch on the Southbank, Borough Market and Flat Iron Square to name but a few. Summer drinks on the Southbank have been quite the treat these past few weeks.

The outlook for the business is very bright especially since the Recruit acquisition was confirmed. International was already slated to be the focus for this and future years so the news of the acquisition fills us with even more excitement for what’s to come particularly for us in the international markets. Accelerated growth and even more opportunity is clearly on the horizon which makes us an even more attractive “startup” for talent with a desire to make a noticeable impact on a technology company on the upward trajectory of accelerated growth.

Advice to Management

Continue to locally address the functional challenges we’ve been faced with. Continue to listen to your people and action change where possible. Keep the lines of communication open and please keep us abreast of future changes that have been earmarked based on the feedback you’ve garnered from internal surveys and reviews alike.

Pros

We're in a good place right now. The acquisition by Recruit Holdings has completed, the Sales and Growth teams are doing an excellent job and international expansion is at the top of the agenda.
The next few years look very exciting in terms of opportunities for personal growth and new experiences. I am very much looking forward to Glassdoor launching in new markets and ramping up the whole EMEA operation. We've got a lot of momentum right now and the backing of the senior leadership team.
The new London office is cool and everyone in the team is smart, fun and hard-working.
We have a strong EMEA leadership team and functional heads in London and Dublin.
I wouldn't want to work anywhere else, right now.

Advice to Management

We've got the right people on the bus in EMEA to accelerate Glassdoor across the world. Keep giving us the budget and support we need to make the next chapter really successful and build on the foundations we have already established.
I recognise and appreciate efforts to connect more frequently and meaningfully with the teams in London and Dublin.

Pros

Glassdoor has an amazing vision and a great company culture alongside a product suite unrivaled by anyone else in the marketplace with future innovations in the pipe that are sure to keep Glassdoor as the global leader in recruiting and employer branding solutions.

Glassdoor has a great vision and mission, inspiring senior leaders and the best culture and values in the world. They genuinely care about people and they give you the opportunity to transform yourself as a professional in line with EMEA growth.

Everyone seems genuinely grateful and happy to be here. There is no seniority complex among the management team and each individual is recognised as an important part of the wider company. A lot of time is also invested in personal development which I have not seen anywhere else.

The facilities are superb and work environment is great fun. There is a positive work/life balance. Managers offer a lot of trusts which helps you to perform well and enjoy your day.

Advice to Management

Keep doing as you are: communicating with the team, and encouraging them to approach you with potential solutions and other ideas to drive growth.

Pros

Glassdoor EMEA is a small team, people genuinely care about one another and about the mission of the company. We work with the best brands in the world and we've been growing rapidly which means that no two days are the same on the job, regardless of which team you sit on - it's exciting to be part of that growth. The organization is fairly flat and the executive team in the US is welcoming of feedback, and over the past few months has been communicating with more transparency with the EMEA group which has been well received - we're getting new offices in EMEA that are better aligned to the type of company Glassdoor is, and that's exciting.

Advice to Management

Create a transparent path for career growth within EMEA and focus on investing in and developing your employees - and if that opportunity doesn't exist just yet, be open and honest about it. The message of "long term there will be tons of opportunities, when we go into new markets etc" is not helpful and does not allow people to grow within the company and to feel like year after year they are valued and supported to develop their career in a direction that makes them feel satisfied at work, especially as at the same time we search externally for local management.

Pros

Depending on the role you have at Glassdoor, you can own, market, sell or develop a product which is not only highly influential but one that everyone wants to talk to you about. Pretty cool right? How often do you get to say you’re working for a business which is truly disrupting an industry? Well, Glassdoor is. And, at the very least, a job here will mean you immediately become an attractive candidate to all sorts of companies, from small start-ups right through to larger established businesses looking for someone with experience in a top-tier US-based tech company.

After more than two years, I remain as committed as ever to the business because as well as always trying to be a loyal employee, I also believe and understand the mission. That’s of utmost importance. If you don’t believe in the mission here (or are not a good fit), you won’t last very long. This company is extremely agile and can make quick decisions if they notice something isn’t quite right. I like that.

Personally, I work with an exceptional bunch of individuals from my senior leaders based in our San Francisco HQ to my colleagues and friends here in the London office. Our CEO is seriously impressive, authentic and transparent, will give you face time if needed and makes an effort to get to know you. In my experience, the same can also be said for our senior leaders who now come to London/Dublin on a quarterly basis.

Perform (or try new things) and you’ll be handsomely rewarded. Hide and you’ll get found out.

Advice to Management

The positive shift in terms of PR, sales performance and general sentiment for Glassdoor across the UK, in particular, is palpable. Continue to grow certain teams in Europe and give us the tools we need to support monetisation of the business. We want to help make Glassdoor the most high-profile and successful job site across EMEA.

Pros

I loved coming in to work every day. The team are all so lovely and respectful and the work environment is great. Everyone is very driven about the Glassdoor mission and very passionate about their work. Glassdoor as an employer is super flexible and appreciates the work/life balance of their employees. You also get a lot of opportunity at Glassdoor to use your skills and develop professionally. It's still in many ways a start-up which clearly isn't for everyone but really what difference do you expect to make at the alternative, a 10k+ employees professional network company based in central London? If you want to really contribute and feel like your work makes a difference then you should work for Glassdoor.

The direct management in my team was very supportive, great mentors and anything but micro-management. Generally Glassdoor doesn't really do micromanagement which also means you should know to manage yourself.

Other pros are the competitive salary, great office location, nice team events, progression and autonomy.

Talking for the London office, I wouldn't say the negative reviews really give an accurate idea of the work environment. There's challenges that come with any start-up but most comments do not resonate with my experience in any way.

I can truly recommend Glassdoor to anyone that is looking for a meaningful job, with tons of learning opportunities, room for growth, amazing colleagues and a healthy work environment.

Advice to Management

If you need to let go of loyal employees, give them the opportunity to properly wrap up. All of us who were made redundant, had to pack our bags and go. I have been a happy advocate for Glassdoor and was 100% on board of the mission and made great progress to make a success of my market. Having to leave so abruptly with no notice or chance to finish things off, is the last thing I expected from a company like Glassdoor and what it preaches. Not only does this put Glassdoor in a bad light with partners and clients as all of a sudden they lost their main contact they spoke to every week (in their own language), it is also personally and professionally damaging for us and the network we built up.

Otherwise my main advice would be value the employees that are left in the EMEA team as they are such hard and dedicated workers who are confronted with many more challenges than in the head office and rarely complain except perhaps about the coffee machine which is totally legitimate. You have lost great talent (talking generally here, I am not Kanye West) that will remain to impact the long-term international strategy, but value the strong professionals working for you and oh yeah never remove focus from PR because your global PR is the most impressive team ever and really sets Glassdoor apart as a company. Media loves the stories, the research, the data and what Glassdoor does.

Otherwise keep doing what you do

Pros

I've been at Glassdoor London longer than anyone else and feel that I am qualified to give a balanced opinion based on a number of different team changes and a significant amount of growth over time. I fully believe that Glassdoor is destined for greatness on a global scale and I personally enjoy working here very much. I look forward to every day, I understand and support the mission of the company, I know how I can make a difference and my goals are clear. I feel like I am well supported by my manager and wider team in the US and I also feel like the work-life balance is good. Our benefits program is slowly improving but the main benefit for me are the share options, which I value highly.
The culture in London is good (in my opinion) although perhaps a work in progress. We get together and socialise pretty regularly. We always have team events in the pipeline and I enjoy everyone's company in the office.
Some of us have been around for a while now and, just as with any company, others have left for various reasons. It hasn't worked out for some people, but at the end of the day, that's life. Glassdoor isn't for everyone and some people have probably had a pretty rough time and struggled, but I have thrived here. I feel appreciated by the CEO and in return I feel a strong sense of loyalty. There's no magic formula: if you like your job and you are good at it, you do well.

Advice to Management

Seriously, it's time for us to think about new office facilities for the UK. We need proper support from the facilities team, not an "out-of-sight, out-of-mind" approach.

Pros

Competitive environment and training is provided

Advice to Management

Get a reality check

Pros

The team is strong and there have been good relationships formed in the sales team.
Autonomy is available in your role, given that the numerous reports are completed weekly.
Office location is good as well

Advice to Management

Develop activities to create a better working environment
Consider local leaders who understand the market and environment and struggles
Provide benefits as start-ups typically offer this to accommodate for high pressure we work in