Not a good experience - Client Manager HUB International Employee Review

2.0
4 Jul 2016
Recommend
CEO approval
Business outlook

Pros

are open to employees moving to a different office if you are relocating.

Cons

Lack of management led to a rapid employee turnover. Gap in culture and communication between headoffice, and other offices. lack of training. Was expected to take over 3 peoples workload within the first 2 weeks, since they got me to replace 3 staff members. Promised more staff, but it never came!

Explore other reviews about HUB International

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

good environment, flexible schedules, everything you need is well organized and typically easy to find, my job allows me to interact with a lot of different people

Cons

this is a desk/office job - but can work from home some days

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HUB International Response
1mo
Thank you so much for sharing this! We love hearing that the environment, flexibility, and organization have made a great impression in your first year. It sounds like the variety of people you get to work with every day is a real highlight, and that's something we think makes HUB a special place to be. We're glad you're here and look forward to seeing you grow with us!
2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
4w
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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