The worst insurance company I have ever worked for - Claims Representative Hastings Direct Employee Review

1.0
25 Feb 2024
Recommend
CEO approval
Business outlook

Pros

The staff that were on the same level as me were lovely

Cons

This place is an absloute disgrace! Within the department I worked in every person at a senior management level above Team leaders are some how related, so even if you wanted to raise something you're met with a family member, which is commonly spoke about within the department. I was there 8 month's and every procedure that needed to be followed... wasn't. The care they have for their staff is horrendous, people are consistently being targeted and singled out, favouritism is the key to progression within the claim's department. People that you would like to be able to rely on and trust to do the right thing let you down at every hurdle, the communication from team leaders and higher management is 0. The way this department is being run is a disgrace to the company and I'd urge anyone who is thinking of accepting a role within claims to think again.

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Hastings Direct Response
2y
It’s disappointing to read the review of your experience – for the benefit of others in the future, it would be good to have more detail. Please feel free to do this by emailing professionalhires@hastingsdirect.com and quote ref GD187.

Explore other reviews about Hastings Direct

5.0
8 May 2025
Recommend
CEO approval
Business outlook

Pros

every thing is so good

Cons

nothing to say, all is well

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Hastings Direct Response
1y
Thank you for taking the time to leave a review of Hastings Direct.
4.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great Environment to work at

Cons

Everything was great, can't complain

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Hastings Direct Response
6mo
Thank you for taking the time to leave your review of #lifeatHD.
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