Superficial customer focus along with poor internal management leading to more debt and less cash. - Manager IT Support Hertz Employee Review

2.0
19 Oct 2008
Recommend
CEO approval
Business outlook

Pros

The Company is striving to be 'an employer of choice' and spending much money on new technology.

Cons

Too focused on bottom line. So much focus on $ that Company has put off all training on new IT training to bring company into 21st century. Rather than train loyal staff the company laid off almost all IT staff and outsourced all IT functions to various outsourcers including IBM, OCE, etc. Most work has been sent overseas to India, Now customer PID and other vendor PID is being programmed, processed and supported by India nationals with weak background checks. Company owners continue to charge 'management fees' lining their pockets and sr mgr with many $'s but more debt. Seems to be on downward spiral of debt with only 'brand' name remaining soon.

Explore other reviews about Hertz

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work in tandem with other professionals in your trade, always had a feeling of "family" working alongside my peers. We come together when times are tough, this is very rewarding,

Cons

The current economic and geopolitical spectrum have been proving a challenge to this industry as a whole, thankfully we are a resilient outfit with the best people at the helm.

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's a job in a bad economy. Decent vacation time but no money to go anywhere.

Cons

Favoritism, nepotism. We used to get profit sharing now it goes wherever it goes. New commission structure is bad.Dollar thrifty and hertz are all one yet hertz does all dollars work while they make the money and close whenever they want. Customers are always aggressive and rude.sick time is unrealistic. If you have any condition you have to get fmla and the company they use always refuse it. ,yet somehow the people that aren't sick are always on fmla.

2
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