Understaffed, No Personal Time, Ever Changing Company Objectives - Branch Manager Hertz Employee Review

1.0
26 Dec 2011
Recommend
CEO approval
Business outlook

Pros

You get a lot of time off right away. It starts out at 10 Vacation days and 5 Floating Holidays which is better than i've seen anywhere else. After the first year and through the fifth year it jumps up to 15 Vacation Days and 5 Floating Holidays which is again, great! It's a great place to get your feet wet about how to run a business. ' It's also a great way to learn how publicly traded companies work to increase revenue and reduce cost throughout every year. You learn a lot about working with your employees and other branches to accomplish objectives. You get a lot of variety in terms of sales experience, including business-to-business and retail sales.

Cons

Managers are essentially Mules at Hertz. They are forced to work a large number of hours every week. Typically between 50-60. There is no life outside of Hertz since you will be essentially get up every day, go to work, get home eat dinner and go to bed. You get a lot of vacation time, which is great but you don't get to use it.. especially as a manager. Your always told to suck it up since the area is always way understaffed. Your told to go out and grow a business when you can barely manage what you have due to staffing. In order to try to accomplish that goal you have to short your location and hurt customer service. This results in upsetting what your trying to do to grow the business. On top of it all your expected to do more with limited staffing (2 to 3 people) than the competition (generally Enterprise) does with 5 or 6 people. If a holiday falls on a weekend hourly staff get paid for it and even though management is told they are supposed to get a day off for that holiday they are encouraged not to take it at the branch level. All the while the upper management above you gets the next work day or the day before off. You never have the fleet you need when you need it. Moving cars is sometimes impossible due to staffing and hours reductions. Your always being told to cut something and still increase your revenue and profit.

Explore other reviews about Hertz

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

No micromagement , You earn incentives when customers forget to fill the gas , also when the car was damaged and they accept to pay , managers are nice , deal with Karen and difficult customers sometimes , rush hours where there is no room for cars but it is worth it

Cons

Fluctuate schedule you might work middle shift today , tomorrow you work early morning shift like 5AM and next day you work closing shift 1 to 9 PM. It is just bad for me because I just experienced personal household problem so I have only one car in the household so I had to leave

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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