Upsell product you don't have or get fired - Assistant Manager Hertz Employee Review

1.0
15 Jan 2014
Recommend
CEO approval
Business outlook

Pros

- Drive/work with a variety of new cars - Coworkers generally nice - Fairly autonomous during the day

Cons

- You will vacuum cars in a suit in 100* weather. Its as absurd and uncomfortable as it sounds. - Customers are often terrible - Archaic / obtrusive business practices that will frustrate customers constantly (and contribute to them being terrible) - Extremely upsell-driven environment. In non-Airport locations, you often don't have the variety of cars on hand (or the volume in customers) to even attempt reasonable upselling - Highly aggressive sales targets; will let you go if you don't meet them. High threshold before commission on sales will come into play. - Low job satisfaction / low pay / limited commission bonuses / bad work-life balance

Explore other reviews about Hertz

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

No micromagement , You earn incentives when customers forget to fill the gas , also when the car was damaged and they accept to pay , managers are nice , deal with Karen and difficult customers sometimes , rush hours where there is no room for cars but it is worth it

Cons

Fluctuate schedule you might work middle shift today , tomorrow you work early morning shift like 5AM and next day you work closing shift 1 to 9 PM. It is just bad for me because I just experienced personal household problem so I have only one car in the household so I had to leave

2.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is possible to make a difference if you are determined enough. Many engineers work hard and most try.

Cons

The company has a ton of tech debt that it recognized, but is not being addressed. Management controls the time, scope and so quality is falling. The people they have hired lack fundamentals understanding of software development practices. The company often will make decisions to save small amounts of money with their facilities and tools they give to employees without understanding the opportunity cost that was lost. Overtime is required. You can't work here if you want to have a family or keep your family from hating you. Title inflation is real. Many people are actually performing one level down from their stated title and those that are not are only not failing due to putting in crazy hours. Middle management wont stickup for their people to ensure they are not burning out. They see it happening multiple times in front of them and they do nothing.

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